Metro by T-Mobile at 3752 Cascade Rd Sw Ste 110 offers excellent prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. The store features friendly and knowledgeable staff who are eager to assist customers with their phone needs. Many reviews highlight the attentive and helpful service provided by employees like Jessie and Jasmine, with customers expressing high satisfaction and recommending their assistance. Some visitors mentioned issues with staff preparedness and bilingual support, but praise was given to the technicians from Panama for their effective work in repairing phones. Customers appreciate the willingness of staff to solve problems and provide guidance, even traveling from distant areas to visit this location. Overall, the store is recognized for its good customer service, helpful staff, and quality products, making it a dependable place for prepaid plans and mobile devices.
Ashley is awesome!!! She handled me & several others (at the same time) like a pro!!! Best. Customer Service. Ever!!!!
March 2026
Excellent customer service & friendly environment they helped me get my new iPhone today 😁
October 2025
Hello Chanta at the register was able to help me fix my phone with while simultaneously dealing with a Customer who was upset. She keep a calm cool composer while the customer was angry. Well done Chanta!
