Ross Dress for Less offers a wide selection of products, including a large variety of women’s shoes in many sizes, and has an impressive store inventory. Customers appreciate finding quality items at low prices, making it a popular shopping destination. However, experiences with staff vary. Some reviews mention poor service, with staff being unfriendly, unresponsive, or rude, especially at the checkout counter where interactions can feel impersonal and rushed. On weekends, the store can be understaffed, leading to longer wait times. Additionally, customer service issues extend to the restroom, with some customers doubting staff’s reasons for it being unavailable. Despite these concerns, some employees share positive insights about working there, emphasizing the importance of patience and respect. Overall, the store is known for its cheap, diverse inventory but has room for improvement in customer service and staff friendliness.
Their sever is poor much of the time they just like to sit down and talk with people or pretend to do something but their not then they rude talk you and their lady that got mad cuz I touch something and I wasn’t going buy it but over all they do have cheap things
May 2024
I don’t know why there’s so many negative reviews on this Ross location but I’ve had many positive experiences shopping here! This is the best Ross in terms of finding quality inventory!
May 2024
Some things are good and at good prices, the staff is very efficient and diligent, I like when there are offers.