Had a concern about my mortgage. After being "on hold" and listening to how much Truist values my patience-I hung up after 59 minutes. I honestly don't think anyone would have ever spoken to me. Do not recommend callong 844-487-8478.
December 2023
Truist's support ( chat and phone) systems are the worst. Worst Worst Worst Worst Worst Worst
October 2023
This bank is an easy target for Fraud and their Fraud department is not able to help. I won't go into details but we lost money that could have been prevented if they acted like a Fraud department this would not have happened. I am out of there soon. Go to your small town bank and know who you are dealing with.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.