Truist

Banks
Hours: The Truist branch is described as a very pleasant place with great, outstanding, and world-class customer service. Staff are consistently noted as friendly, helpful, welcoming, professional, personable, knowledgeable, and willing to go above and beyond. They are praised for being fully staffed and able to handle busy times with patience, especially during complicated processes. Management and staff from top to bottom provide a pleasant experience, creating a feeling of family for long-time customers who feel they have a loyal customer for life. Specific examples of exceptional care include helping with a personal matter and promptly returning a lost ATM card. However, one recent issue involved a problem with a foreign currency deposit that was not converted but still charged to the account, which the customer is seeking to have refunded. While this incident may affect the customer's view, the overall feedback highlights amazing service and a professional, well-staffed branch.

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1. Atlanta, Georgia