Gerald Jones Ford is a reputable auto dealership that provides excellent customer service and a seamless purchasing experience. The Parts Department is particularly noteworthy, with knowledgeable and helpful staff, such as Chad, who goes the extra mile to resolve any issues. Customers have praised the dealership's ability to find solutions, even in complex situations, and the overall efficiency of the service. The sales team, including Earl A., is described as non-pressured and accommodating, making the car-buying process a pleasant experience. With a focus on meeting customers' needs, Gerald Jones Ford has earned a strong reputation for delivering exceptional service and ensuring customer satisfaction.
Nothing but good things to say about Ford service at Gerald Jones Ford. The service writer outstanding (Courtney) kept me well informed at all times about my vehicle, the work was done quickly.
August 2026
Customer service was awesome and really took the extra step to ensure I was taken care of. It was awesome to work with Hayden, as veteran he understood my timeline and made sure that vehicle I was interested in was prepared and ready to go. Made everything so much easier for me. Awesome experience!
August 2026
Constant communication, professional service, clean and well-maintained shop. We have never had an unpleasant experience with Gerald Jones Ford.
