“If you need your phone repaired definitely go here. They were very helpful and knowledgeable. When the initial screen I bought to replace my broken one came in damaged from the manufacturer, they very quickly got another one in and fixed my phone with no extra charge. I'll definitely be returning for any future cell phone issues.”
“I'm not in the habit of writing reviews but I feel compelled to do so after shopping at the Augusta Mall Verizon store. My wife and I recently purchased two new iPhones at this store and experienced exceptional customer service! On separate visits we were helped by Delmont and Tabby. They answered every question we had and helped us find the best plan for our needs. We were impressed by their knowledge and friendliness. Wonderful experience!”
“On October 19,2024 I came inside this establishment and brought me a new cell phone. Josue was very helpful, friendly and excelled his expectations in helping me with his great customer service skills!! He is an amazing and outstanding sales representative and Jarinette was very helpful and understanding as well. Thank you so very much for your outstanding customer service and going the extra mile helping your customers with their cell phone wireless needs!! Love you both!!!”
“Tae who is fluent in Spanish is a very helpful and intelligent manager. She understood the problem and knew the solution for transferring phone data--Thanks again”
“Oh my goodness, what an incredible experience upgrading my phone today! Everett was not only helpful but also incredibly knowledgeable, engaging, and insightful. He left such a positive impression—what a genuinely wonderful encounter! Upgrading phones can be a long and tedious process, but Everett made it an absolute 11/10 experience. Thank you for making it so smooth and enjoyable!”
“Rick was amazing and super fast ! I received services for a screen replacement and two screen protector added to my phones and it took all of 15 minutes max ! I will be back !!!”