Verizon's store at Augusta offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or choose to order online for convenient pick-up, free two-day shipping, express lockers, or same-day delivery where available. The staff is known for providing quick and friendly service, with customers often in and out within minutes. Many reviews highlight the helpful and caring attitude of employees, such as a representative named John, who went above and beyond by cleaning a customer's phone and explaining how it works, making a positive difference. Another staff member, David, is praised for his patience and informative assistance, especially during an upgrade process. Some customers encountered issues, like the unavailability of internet boxes due to high demand in certain areas. Overall, Verizon at Augusta is appreciated for its good service, knowledgeable staff, and convenient options for both walk-in and online orders.
Such a wonderful store. The staff is so friendly & professional. David assisted me & I was in & out promptly. So very knowledgeable. He is definitely an asset to the store. I would highly recommend this store.
July 2024
Was greeted before the door closed behind me. Had questions about my trade in and what perks go along with it. Was in and out within 10 minutes. Very good service.
