“I had my iPhone 12 Pro Max screen replaced in 30 minutes. While the service was fast and the price was good, I was disappointed with the overall experience and expected more attention to detail. Hopefully, they can improve.”
“I bought some small thank you cards with envelopes , I'm finding myself in gratitude to so many people showing me exceptional kindness and care...
I tried looking in the Dollar Store first, and I couldn't find what I was looking for... Target sold them in (attractive) packs for a reasonable price.”
“Excellent customer service. Phone was infected with virus, it took
the tech 4-5 seconds to repair it and completely turn a very bad day, to the best day ever. On top of that, it was free of charge.
When is time for replacement of our phones we will be back. Thank you so much.”
“About three weeks ago, I purchased a new phone from the Metro by T-Mobile location at 366 Riverside Parkway, where I was assisted by Ashley. She was amazing, bubbly, knowledgeable, welcoming, and an absolute pleasure to work with. I was so impressed that I told her I would return to that specific location from now on because of the wonderful experience she provided.
Today, I kept that promise and returned to add a phone line for my 13-year-old son. This time, Ashley assisted me alongside Oscar, and once again, the service was outstanding! They continued to impress me with their professionalism, knowledge, friendliness, and ability to get everything done quickly and efficiently.
I’m truly grateful to have Ashley and Oscar serving customers at this store and in our community. I highly recommend visiting this Metro by T-Mobile location and asking for either of them. If I could give them 10 stars, I absolutely would!”
“I had an amazing experience with team member Joe! I came in, not having much experience on what console to get. He got me everything and some games for an Xbox. My Xbox was broken, brought it back to the store, and he stayed late after they were supposed to close at 8pm, just to have me setup for a working console. Walked out with a PlayStation and an even better deal than before. Thankyou again Joe! If any GameStop manager wanted to recognize amazing customer service, now would be the chance to, with Joe!”
10AM - 5:30PM
2702 Jefferson St suite 300, Austell
Electronics
“This is my first time coming here and they are very professional the brothers are very friendly the prices are extremely reasonable it's not a ripoff I would recommend anyone to bring your cell phones computers any electronics to be repaired by these two guys they're awesome”
“Cesar was very helpful through my process of getting into my metro account so that I can receive my transfer pin. I had a mishap when I transferred carriers and my transfer pin was wrong and he was willing to be on the phone with customer service for me!”
“Shout out to Zaynah for the superb level of customer service…She was very warm and friendly while serving me with the spirit of excellence! She was very informative, gave very comprehensive explanations pertaining to the issues I was having with my phone. Her experience stood out in a very striking way. Further, she exhibits genuine concern for her customers. It was truly refreshing to witness / benefit from such professionalism and courtesy from the time I arrived until my issue was resolved.”