This U-Haul Neighborhood Dealer receives mixed reviews. Many customers highlight excellent and helpful customer service, describing staff as organized with good communication. The rental process is noted as quick, and prices are considered reasonable. However, there are consistent complaints about vehicle cleanliness and maintenance. Specific issues include dirty interiors, unpleasant odors, and trucks with mechanical problems like slipping gears or a cracked windshield. While service is often praised, the condition of the trucks can be inconsistent.
Dirt was in the floor and the dash had not been wiped down. There was tape on the windshield to conceal a crack that eventually spread across the windshield. There was a squeaky noise come from underneath the hood. The gears seem to easily slip when trying to put the truck in reverse or drive. The truck could use some PM... read full comment
September 2023
Ms Tasha was very helpful and organized while handling my rental.she has excellent communication skills and overall good conversation to keep the trip short and sweet.I wish there were more neighborhood dealers with the same expertise.Thanks Tasha!
June 2023
Lady was funny and i was able to get my truck swiftly and soundly.
