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“I recently stopped by to have some keys made and see if they had pine straw for an upcoming landscaping project (which they do). They provided excellent service and were very friendly. I'll definitely return for more hardware needs...and pine straw.
I highly recommend.”
“My washing machine went out a few weeks ago, and we’d been stressing over how we were going to afford another one. We were about to buy something way out of our budget, so I decided to call around for used options. I called Smith Brothers and asked if they sold used washing machines. The woman on the phone said they didn’t, and we ended the call.
Not even a minute later, she called me back and asked if I still needed a washer. I told her yes, and she explained that they had picked one up from a customer who was upgrading to new appliances. There was nothing wrong with it, and she offered to give it to me..for free. I was honestly shocked and asked if she really meant it. She did. She wished me a Happy Thanksgiving and told me it was mine.
My husband picked it up right away, and it has been working perfectly. We were genuinely in a tough spot financially, and their kindness made such a huge difference for us. I couldn’t be more grateful.
From here on out, any appliance needs we have will go straight to Smith Brothers. Thank you so much for your generosity and compassion, Smith Brothers. You truly made our week. ❤”
“Absolutely love this store! We always stop when traveling through. Highly recommend- especially for the plants. And the doors greaters- Sasha and Lucy. (Sasha pictured) 😉 Purchased the Empress Wu Hostas❤”
“Top notch customer service. They take care of their customers and have very fair prices. Keep in mind if you need to refill a tank, it is their other location in Carrollton about 3 minutes down the street.”
“Their open to the public, besides Carrollton's fine plumbing contractors. Better pricing than our two Big box CORPORATE stores. Also, 20 times better customer service. Shop local and check them out.”
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“This is a friendly place! Every time I go in they say hi and ask if they can help. They mean it. Helped me numerous times. Most of their stuff is as cheap as Home Depot. Good selection of every thing. A small town business where customer service is the most important thing. Thanks to everyone who works here!”