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“I came in the store today with a broken phone, but Ron & Zeen really took care of me today. They let me know the promotion I had on my account to get a brand new tablet that is normally expensive. Great job. I recommend this story.”
“What can I not say about this location, Alex and the team here are amazing. The customer service was impeccable, patient, sincere, and genuine. I wish more places had the training this team has. Thank You for everything, M.B.”
“Ryan was very helpful, courteous, full of information, listening and understanding skills to help the customer to the fullest extent. He has all the answers. You have to have patience for this kind of service. I would give him& the location five stars. He caters to all groups of people. Thank you raayan”
“Leo, in so many words was extremely helpful. I came in sad and left very happy. He help me out with details to my account that was helpful and I left with new devices. I recommend Leo to any costumer.”
10:30AM - 6:30PM
3956 Buford Hwy NE, Atlanta
Electronics
“Excellent service from start to finish. The staff was knowledgeable, professional, and respectful of my time. The appliance was installed efficiently and works perfectly. Pricing was fair and communication was clear throughout the process. I highly recommend this company for both service and appliances needs. Excellent service and products. So happy with my samsung stove and bespoke refrigerator.?”
“My friend and I came in expecting to quickly try out the B&W Zeppelin, but we walked out having made a new friend—Bryan.
He was one of the most down-to-earth and welcoming people we’ve met. He took the time to answer all of our questions and even introduced us to the million-dollar listening room in the back. Experiencing a system like that was truly a once-in-a-lifetime moment.
The atmosphere at HiFi Buys was incredibly friendly and never felt pushy. Whether you’re just getting into audio or you’re a longtime enthusiast, I highly recommend stopping by and talking with Bryan. He made the entire experience memorable.”
“Thank you beautiful ladies; today i had the worst experience at another metro, luckily i came down here and these wonderful ladies helped me out and made me feel welcomed and heard!!! truly appreciate yall for helping me . this is my main location ill come to for help!!!”
“It’s intimidating when you first get involved in a new hobby, but the folks here were incredibly helpful and patient with my million questions. You can tell they just enjoy amateur radio, and that attitude is so helpful when a complete novice like me walks in the door needing lots of help.
This might be the only purpose-built ham radio store in Atlanta, but they don’t act like they have a monopoly on the market. They were just so welcoming and helpful the entire time”
“Sam and Zek are amazing, gave me the best experience ever at a metro store! i encourage everyone to go by and see them on roswell road!! Now i got the Iphone17e so excited!! thank you again”
“Aly is one of the best person i have met in a metro store. I live 30 mins always, was just at Walmart and decided to check if i have any deals going on. He cleared all my issues , helped me with the best deal . Always gonna come here now”
“Excellent service ! No stress, professional and timely, very nice customer service and clean waiting room. Very helpful for my next visit as well! Thank you both for your service I really appreciate it! Price was reasonable given today’s price increases on things. ?????”
10AM - 8PM
1162 Moreland Ave SE Ste 500, Atlanta
Electronics
“Switched my service the same day. Everything was transferred and completed within 15 minutes. Only issue was although I could receive calls, FaceTime, and texts, I couldn't make phone calls until after 72 hours, which I was fine with.”
“Micro center, we're just about any electronic need. They cover the windows, Mac pc world, as well as a variety of audio video, and multimedia system builder”
“Thank you @Samuel! Great experience customer service and his patience with upgraded phone service , awesome young man like extended family member! Happy with my purchase!”
“Every time I come to this location, I get excellent service. The staff has excellent customer service. Last time I visited the store, shahmeer went above and beyond to help me out and I really appreciate it”
“Awesome service awesome service the person helped me solve my problem and all my problem with my phone and help me get a new better phone it was awesome I thank you for the service i gave have a ten. Armaan. Thank armaan awesome sauce”
“(Translated by Google) Personally, I have always liked the guy who works there, he is very kind and always tries to help you. One with the promotions is very kind, the truth is, I have no complaints(Original)A mi en lo personal siempre me hagrada mucho el chico que atiende ahí es muy amable y siempre trata de ayudarle. Uno con las promociones es muy amable la verdad no tengo ninguna queja”
10AM - 8PM
2375 Wesley Chapel Rd #4, Decatur
Electronics
“Monica is absolutely amazing.when I walked in she was displaying the best customer service ever seen in a long long while. You could tell the customer needed extra help, and she was so patient and passionate. And because I was only making a payment she offered to help us (myself and others) at the same time. She needs a raise. I hope you guys at Cricket is treating her good. And let her know that her customers absolutely love her.”
“I was in the Glenwood Flea market looking to make some copies (print a page). Leia from this shop offered to do it. I cringed initially at paying $1.50 per color page. I guess we can all just blame the "covid clown show" for all the price increases.
Anyways she did it no problem. Just email docs to her. Glad to support a respectable, black owned business.”
“I'd like to address these comments about Chynna to the owner. Concerning the negative reviews, I've been a customer of Sprint and now Tmobile for more than 15 years and I've been to this store multiple times with issues. I've always been taken care of by the staff. I can't remember the young ladys name(she'll know who she is) that fixed a recurring billing of $20 dollars that for years sprint and tmobile could not remove from my bill, she fixed it in 5 minutes.
Today at my office AT&T came by to check our fiber internet. I was offered a great deal on a business cell plan that would save $80 a month and pay off the $600+ balance on my phone. Like everyone i'm trying to cut costs so I decided to take it, without any fault to Tmobile. AT&T ported my number but was unable to activate service because my phone was locked, i owed money on it. The manager was fixing to leave my office and I noticed I had no service(because the my service was closed at Tmobile). He was unable to fix the problem with AT&T customer service so I came to the Tmobile store.
I explained to Chynna what was going on and even though I was probably a difficult customer to deal with, she remained patient and absolutely professional while we spent a considerable amount of time dealing with the trainwreck customer service at AT&T, who were unable to solve the problem and port my number back to Tmobile. My phone is heavily used in our courier business to communicate with our accounts, obviously this was a major issue for me. Chynna went well beyond what she needed to do to help me all the while she still greeted every customer that walked in while we sat at the table dealing with customer service at AT&T. I also made the situation more difficult because I don't have my password to the original email that I set the account up with Sprint more than a decade ago. Long story short Chynna came up with a solution by speaking extensively with Tmobile customer service whom eventually were able to get me another line on my account and get my phone working. I truly appreciate how Chynna patiently supported me for at least 90 minutes while we slowly came to the temporary solution. I'm still trying to get my number back from AT&T and will remain with Tmobile and try to find a more cost effective cell plan for my needs.
Chynna would have been well within her lane to tell me that there was nothing else she could do(which would have been correct because this was not a Tmobile problem) but she didn't give up and she solved my problem. Thank you Chynna.”
“I absolutely have to share what an incredible experience I had this location!! I drove 5 miles out of my way to come here because the customer service at the Lavista Road location was so bad. Christian was an absolute pleasure to work with! He was ready, willing and able to help me with my needs and even managed to upsell me some items. I will drive out of my way to come here again!! Well done Christian!!”
“Good customer service really does MATTER!!!! My elderly father always seems to break his little flip phone and normally when he does we go to the Metro Store right across the street from The Westend Mall. But on the last couple of times when his phone broke we went somewhere else. And if it didn’t seemed like we were getting overcharged the service rep just came off rude. This time though when he broke his phone we went back to The Metro Store across from The WestEnd Mall. Wow what a difference,….. the service Rep Taliah was so nice, courteous, and why did it seem like we got the same phone but for half the price Lol. Ms Taliah bought me up to dates on some gas savings and restaurant savings I can receive on my phone plan and I got a free Samsung Tablet for my father so he can listen to his music. Thank you so much Ms Taliah!!!! Best customer service in The WestEnd and ATL for SURE!!”
10AM - 6PM
857 Collier Rd NW Ste 21, Atlanta
Electronics
“I had such a good time here Jen star and Julie did such a good job and took care of me and you know I bought a laptop here and I’ve had such such a good time with it and if I have any questions about anything I can always come back and talk to her and she can fix it for me so if you need any help with your phone or your your laptop, laptop or your computer computer, just bring it to Julie and she’ll take care of it”
10AM - 8PM
4153 Lavista Rd A, Tucker
Electronics
“Had a great experience at this location! Rina was extremely helpful and patient the entire process. She made everything easy to understand, answered all my questions, and provided great customer service. The store was clean, organized, and the atmosphere was very welcoming!”
“Wizard Electronics is a lifesaver! Fixed my laptop in 1 day (others said it'd take a week). Fair prices, the tech explained everything clearly. My go-to repair spot now.”
“We stopped in this Peachtree Corners Verizon store to check on the specials and Tiana waited on us. She explained the specials and the phones to us WITHOUT a high pressure sales pitch which we really appreciated. We definitely wanted to work with Tiana! She was so efficient and helpful. We ended up buying three new iPhones and the process was pretty much effortless. Thanks to Tiana for making our experience so great! We love our new phones!”
10AM - 8PM
2375 Wesley Chapel Rd Ste 15, Decatur
Electronics
“I love this store...I came from across the world just because of the customer service. Ella was amazing and I will be back soon!
You want regret purchasing here.
C.”
“Andres was AWESOME! He was super fast and had a special running for TCL tablet. My friend got both and it was cheaper than Cricket. Thank you for your help. Will definitely be coming back.”
10AM - 6PM
ne, 5250 Buford Hwy NE, Doraville
Electronics
“I highly recommend this business! They have great customer service and are very committed to getting the job done. Communication was excellent while getting an estimate and service. All questions pertaining to devices that were compatible to my vehicle were answered and they also gave the best options. Definitely stop by for their services.”
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“I had an amazing experience at Metro by T-Mobile. The representative Pierina was extremely helpful, patient, and professional throughout the entire process.
She assisted me with transferring my number to T-Mobile and made sure all my data, apps, and personal information were successfully transferred to my new phone. She explained everything clearly and made the whole process smooth and stress-free.
Her customer service was outstanding. She went above and beyond to make sure I was satisfied before I left the store.
I highly recommend Pierina to anyone who needs assistance. Thank you for the excellent service!”