The AT&T Store in Buford is a helpful and friendly place for customers seeking phones, tablets, smartwatches, and connected devices from popular brands. The store offers a variety of wireless data plans, including flexible prepaid options with no annual contract or credit check. Customers can choose from popular unlimited data plans, enjoy new devices, and access nationwide AT&T 5G service at no extra cost. Many customers praise the store’s staff for their outstanding service. Employees like Maria are noted for being patient, friendly, attentive, and quick to resolve issues, even sitting through calls to ensure problems are solved. Shelby, the manager, is highly recommended for providing excellent customer service, with customers describing him as amazing and someone who genuinely cares. Another employee, Abbra, is described as knowledgeable, friendly, and patient, staying late to ensure customers are taken care of and always maintaining a kind attitude. One customer shared that their experience was transformed after working with Shelby, who helped resolve billing issues, correct promises that were not initially honored, and secure credits for incorrect charges. This person appreciated Shelby’s attentiveness and ability to understand their frustrations, which led to a significant reduction in their bill and less anxiety about ongoing charges. Overall, the Buford AT&T Store is known for its helpful staff, excellent customer service, and ability to assist with device upgrades, billing issues, and plan selections, making it a reliable place for wireless needs.
Jeremiah was very helpful. I came in there with my phone, not working.And doing weird things. I was so happy when it was working.When I left. Thank you, Jeremiah.
April 2026
Shelby Mac was very patient with a situation he hadn’t dealt with before. He worked through every avenue to help fix the internet on my phone and got it to work! He did everything with expert knowledge and professionalism. I highly recommend going to this AT&T store if they’re your provider or you’re looking to switch!
March 2026
Jeremiah was EXTREMELY Helpful with my elderly father who had a Dinosaur Tracphone and upgraded for the first time in 85 years! Thank You!!!!!