Truist is a bank that offers various services, including teller services through drive-thru lanes and in-person visits by appointment, with some branches implementing enhanced sanitization measures for safety. Customers have shared positive experiences with the staff, praising their professionalism, friendliness, and helpfulness. One customer appreciated how Pam handled a foreign currency transaction and kept them informed throughout, resolving the issue successfully. Another praised Juliet for her top-tier customer service, noting she is the friendliest and most efficient teller they've encountered since the merger. Customers also commend the staff for going above and beyond, with one mentioning that the service exceeded expectations and recommending the branch to others. Alex was highlighted for answering questions thoroughly and following up professionally. Vera received special mention for her caring and wonderful attitude, leaving a lasting positive impression. Overall, Truist is viewed as a caring and professional bank, with staff members who are friendly, efficient, and dedicated to providing excellent service.
We will be right with you... And just stand there- 20 minutes
September 2025
I cannot put into words how much the people at this bank helped me. I was recently scammed out of a large sum of money and the staff here truly put in so much work to help make the situation right I cannot thank them enough. Miss Sonia is one of the best customer service people I’ve ever worked with.
September 2025
kako was very friendly and informative. SHE HELPED ME WITH EVERYTHING I NEEDED.
