Rack Room Shoes is a trusted footwear retailer offering quality shoes for men, women, and children at value prices. The store provides a wide variety of nationally recognized and exclusive brands in athletic, comfort, dress, and casual styles. The store is consistently described as very clean, tidy, well-organized, and free of clutter. This calm and put-together environment makes shopping for specific styles and sizes very easy and allows for a pleasurable experience, even with small children and a stroller. Staff and associates are consistently noted as friendly, helpful, pleasant, welcoming, and professional, often providing a warm welcome with a smile. The store carries many popular styles and offers plenty of options, including harder-to-find sizes. The manager, in particular, receives praise for going above and beyond, displaying excellent customer service to help find the perfect shoes, correct orders, and ensure a positive experience. This high level of service makes customers eager to return for future purchases.
