Verizon's Buford location offers excellent service for mobile, 5G home internet, and business needs. Customers appreciate the helpful staff, with multiple reviews highlighting individual employees like Alejandro, Kim, and Joel for their exceptional assistance. Alejandro went above and beyond to help a customer troubleshoot a new phone activation, while Kim resolved a previous misunderstanding about promotional items, ensuring the customer received their tablets and trade-in information. Joel is noted for his expertise in handling phone upgrades and business accounts. Visitors to the store often mention the friendly and knowledgeable staff, who are willing to answer questions and provide guidance on plans and devices. Many customers report minimal wait times due to the ample staff available. Overall, Verizon in Buford is praised for its dedication to customer satisfaction, making it a reliable choice for those seeking mobile services and support. For convenience, customers can also visit the store's website to schedule appointments or place online orders, with options for in-store pickup and delivery.
Came in to pick up a phone. Immediately was greeted upon walking in. Everyone was very nice and friendly. There were a few things that needed to be handled before I was able to pick it up. Helen did an amazing job in assisting and was very patient. I definitely recommend Verizon and this location!
January 2024
I have visited this store multiple times in the last few years for different reasons . Never had a problem with them
January 2024
Most of the employees have good knowledge of the products.
