Metro by T-Mobile receives positive reviews for helpful and friendly staff. Customers appreciate the assistance with phone issues, including retrieving information after a phone was stolen and helping with porting in from other providers. Staff members like Sherlyn and Arnold are praised for their patience, knowledge, and excellent customer service. Overall, customers find the service outstanding, efficient, and respectful, making their experiences at Metro positive and satisfactory.
Ruby had the best customer service we have received in a while very knowledgeable efficient and kind!! This service goes a long way!!!!
October 2025
I came to this location and inquired about a line and the young lady gave me a reasonable estimate she not only helped me add a line but also helped me with an issue on my phone the service was very quick super friendly and honest. Would definitely recommend this location !!!! Thank you!!!
July 2025
I came in with a broken phone and the lady was able to help me get a new one, very patient will come again for any phone needs
