“The T Mobile store in Cleveland, GA should be the first place to go when shopping for wireless service. After asking friends who were already T Mobile customers about their coverage I decided to look into making the switch. T Mobile has plans that instantly save me money while also adding features. Ivan is, hands down, one of the kindest and most helpful folks I have ever met. I never once felt like he was trying to sell me anything. Instead, he listened intently to my family’s needs and presented options until we found the right fit. Aidon was also incredibly kind and helpful. He really knows his stuff. In a world where customer service, kindness and compassion seem to have gone by the wayside these two are a breath of fresh air. My current (now former) provider didn’t make things easy but Ivan never lost his smile or happy demeanor. It was, truly, a fantastic experience.”
“Y’all this location is MUST VISIT…everyone at this location goes above and beyond. We no longer call *611 because whether it’s Taylor, Steven or Daylnn it’s better speaking to them than the rude people at the other end of *611.”
“Ashton was super helpful during our visit. I came in with a very broken screen while I was on vacation. But despite the condition of my broken phone, Ashton was still able to save the day and transfer my data to a new phone. I'm extremely thankful for Ashton and all of his help that day.”
“Being in the older bracket, changing over to a new phone can be overwhelming! Thank you Nisa for going out of your way to be patient with me and being not only efficient with your job but making sure all my photos that are so dear to me transferred over and everything was set up properly! Eliminating all my stress! Was very thankful for the extra help putting on my new otter box phone cover which I had a little trouble with! Enjoyed the chit chat while waiting for phones to link up! Ask for Nisa! She knows her job well and is the sweetest person!”