Avis Car Rental in College Park offers a convenient rental experience with over 5,000 locations worldwide. Customers appreciate the easy pickup and return process, especially for Preferred members, which allows for quick service with minimal human interaction. The fleet includes a variety of vehicles, such as luxury cars, electric vehicles, vans, and SUVs, suitable for different travel needs. While some found the customer service to be mixed—helpful staff like Drew provided great assistance, but long lines and certain counter policies were less impressive—overall, many rely on Avis for their rentals. A few customers noted billing issues, such as charges for gas services despite returning with a full tank, but these were resolved through customer service. Avis is known for reliable service, quality vehicles, and a straightforward rental process, making it a popular choice for travelers.
Even though I was very late picking up my rental, due to multiple delays caused by weather and plane related issues, they had my car clean and ready to go. That was a huge relief after a very long, trying day.
August 2025
I rented a car for the first time in Atlanta and actually drove it. It was a smooth ride and an EV car. The customer service, not too impressed, the line was too long .
August 2024
I'm preferred and when going to a counter to ask for adding someone else to the car, amazing you had to go to a preferred counter... What... Just help me doesn't matter what counter I go to.
