U‑Haul Moving & Storage of College Park is praised for its customer service. Many reviewers note the young lady who served them was friendly, patient, and professional. The General Manager and staff were described as amazing and second to none, taking care from entry to exit. The owner was understanding when a return time was extended, showing care beyond a number. One reviewer gave a 10‑star rating. However, a complaint was raised about a reservation and scheduling error that resulted in wrong mileage charges, and the customer has not received a response. Overall, service is amazing, with occasional issues.
Keep the young lady that checked me in.. she had great customer service, professional and knowledgable. I will recommend this location.
January 2026
Jarrett was very nice, professional, and extremely helpful. He took his time, answered all of my questions, and made the whole process much easier. I really appreciated his patience and support.
October 2025
Needed a tow dolly. They had one ready and a available in a jiffy
