U‑Haul Moving & Storage of College Park is praised for its customer service. Many reviewers note the young lady who served them was friendly, patient, and professional. The General Manager and staff were described as amazing and second to none, taking care from entry to exit. The owner was understanding when a return time was extended, showing care beyond a number. One reviewer gave a 10‑star rating. However, a complaint was raised about a reservation and scheduling error that resulted in wrong mileage charges, and the customer has not received a response. Overall, service is amazing, with occasional issues.
The employees at this location truly care about customers and do everything possible to make the rental experience quick and easy. From the professional service on the call to schedule the rental to the efficient employees onsite, everything went really smoothly.
August 2026
I definitely returned the trailer at 5:30 PM on August 1st, so why does it show that I used it for two days? I’m going to visit the office tomorrow.
July 2026
I did not have any problems I had a good running truck Jarrett make sure of that he was very helpful he was very polite and he made sure miss Jacobs what's okay he deserved a big raise he was professional and he did a well good job thank you Jarrett I was there like 2 weeks ago
