The AT&T Store in Columbus is known for providing helpful and friendly customer service. Customers appreciate staff members who are patient, knowledgeable, and willing to go above and beyond to assist with their needs. Many reviews highlight the staff’s ability to set up devices, transfer data, and answer questions thoroughly. Specifically, employees like Syleste on Whittlesey Blvd are praised for their outstanding customer service, patience, and dedication, even taking extra steps such as emailing support to resolve issues. Customers also mention quick and efficient services like SIM swaps, with staff offering additional products like cases, although they may already have one. The team includes helpful representatives such as Kareem, Travis, Teresa, Desmond, and Alexis, who are all described as nice, kind, and understanding. The store offers a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. They also provide flexible wireless data plans, including prepaid options with no contracts or credit checks, and unlimited data plans that include nationwide 5G service at no extra cost. Overall, AT&T in Columbus is a reliable place for device updates, data transfer, and friendly customer care.
Came in to the store to upgrade was very concerned with keeping my info and getting it transferred. Kristy was very helpful and made sure all my information was transferred and got me in and out. Highly recommend this location
August 2026
Kristy is great and I love this location they are very efficient and helpful
August 2026
I can honestly say that Alexis made the experience seamless. Literally walked me through the entire process and checked in continuously to make sure everything was working the way it was supposed to. She was super kind and patient.
