JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they have provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The store also features a new beauty concept, JCPenney Beauty, offering skincare, makeup, and beauty deals from big-name brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. Customers have had mixed experiences at the JCPenney store in Columbus, GA. While some found the store well-stocked and were impressed by the sales and special deals, others noted long checkout lines, with not enough cashiers to serve the customers. However, the staff members who assisted customers, such as Latricia Caldwell and Willene, were described as friendly and professional, providing excellent customer service and making the experience more pleasant.
JCPenney's has been around since I was a kid. Have several products but because of tariffs and whatnot prices are a little high. People are willing to help you and you have Professional Service
December 2025
My favorite place to shop! Nothing but mad love for this jcp and always a favorite to drop by
December 2025
The store was well stocked. In addition, the store was very clean and organized. The salespeople were very friendly and helpful. Furthermore, the store had very good prices on high quality merchandise. I would highly recommend this store.