Macy's, the iconic American department store, has been a staple in the retail industry since 1858. With over 740 stores across the country and an online presence, Macy's offers a first-class shopping experience. The Macy's Rogue Valley Mall location boasts a wide selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis, as well as a variety of housewares, gifts, and furniture. Customers have mixed experiences with Macy's. While some praise the store's sales, clearance items, and helpful staff, others find the customer service lacking and the mall location less than desirable. The Macy's Backstage, offering discounted merchandise, is a highlight for many. Despite the challenges, Macy's remains a beloved and iconic American retailer, offering a one-stop-shop for fashion, home goods, and more.
Aisha is by far one of the most outgoing, helpful, and best Macy’s employee I’ve encountered in years! She definitely adds value to your store in Columbus, Georgia!
August 2026
Just love seeing Ms. Rebecca there. She's always so kind, pleasant and helpful.
March 2026
Ms. Gale in the fragrance department is the absolute best!! Super friendly, helpful and knowledgeable.