“James did an excellent job on our countertops in our bathroom and laundry room. He was extremely communicative, timely, and great to work with. I will definitely use him again in the future.”
“Mr Floyd and his partner was very professional and prompt. He resurfaced my master bedroom bath and my kids bath he did an amazing job. I would recommend him to anyone very professional.”
“Very helpful in seeking apart for a broken water meter. Unfortunately the part was not the right size and they were willing to order it thank you for your excellent customer service.”
“Very helpful staff although they do seem to be a bit short staffed. Nice selection of commercial kitchen & restaurant equipment on site with a larger selection that can ordered to suit your needs.”
“Best kept secret 🙊 Ollie's have the storage containers heavy duty with top included for 4.99 to 8.99 loving it picked up 6 today very much needed. 1 negative is that they are stcked up and very hard to separate.”
“Ken Calhoun went above and beyond assisting us. What a gem of an employee! He went above and beyond to accommodate our work schedule since our work hours were not conducive to the showroom hours. He met us there on a Saturday and we were able to pick out our tub and shower and tub faucets. We were a very small residential project, yet he accommodated us with his knowledge and respect! Would recommend.”
“I want to offer a sincere apology to PDI. As an old southern man and a military veteran, sometimes my words come out a little stronger than I mean. Crystal, the manager, reached out to me personally, and that meant a lot. With a little help from my grandkids, I’m updating this review — and I truly appreciate the young men who treated me with kindness and respect. Thank y’all for making things right.
Came in last week looking for help. The two young guys were solid—friendly, knew what they were doing. But the older guy? Rude, disrespectful, acted like I didn’t matter.
I even told management what happened, hoping for an apology or acknowledgment. Nothing. Guess customer care doesn’t matter. PDI, don’t worry about my business anymore.”