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“PDI was suggested by a local plumber and they did not disappoint! Brought my part in and was helped right away. They knew what I needed and had be out the door in minutes. Great knowledge base and customer service!!”
“I was looking for staples and a drill bit. The employee went to the car with me to make sure I was getting the right bit. He showed me I didn't need the bit for the project. He was right, kind and knowable.I am grateful there are people in this world who still have intergity and take time to go the extra mile.”
“Best customer service I’ve experienced in a long time. Although a relatively small store I have yet to not find what I was looking for in home related products. An example of their customer service was my last visit there. I was greeted immediately upon arrival I was asked if I needed help finding something (I did). I needed a specific small headed screw (2) in order to hang a picture. The employee searched didn’t just direct me to the section, he actually searched for me. In addition, on the way out I needed to buy a bag of sand, which I planned to purchase and then load myself. Another employee walked me outside to ensure they had the type of sand I needed (they did) and offered to load it for me. This is just the latest example of my interactions with their employees over the last few years. My first stop when in need of any type of hardware or supplies.”
“March 8, 2020 completely out of facemasks (I wasn't looking for them, just noticed). Went in for a specific item and it was in stock. Friendly staff, no attitude problems even though 1st Monday after Thanksgiving.
Have never had a bad experience
here.
Aug 30, 2024 here for the labor day sale. The tools that I was after are sold out. Shelves are quickly becoming bare. Still, I spent too much ?”
“I've been looking for a heavy duty water key online and at hardware stores to no avail. Finally went to plumbing supply and they didn't have one so recommended Ferguson to me. They couldn't find one so were going to order one, as I was walking out the door they found one and works like acharm! Bobby Brown was friendly and very helpful.”
“Very helpful in seeking apart for a broken water meter. Unfortunately the part was not the right size and they were willing to order it thank you for your excellent customer service.”
“We (Total Building Services) have been doing business with Johnstone for a good while now and the service is excellent! These guys really know their stuff and everyone is friendly and helpful. They will go out of their way to get you what you need, when you need it. I would definitely recommend them!”
“Mrs. Nora McCrary is why I am leaving a 5 star review. She was very helpful in explaining on how to paint my kitchen cabinets and also showed me all the supplies I needed. . The prices are great also. I actually spent less than I would at Home Depot or Lowe’s on the products I purchased. I also found a small product that I couldn’t find anywhere else for my folding doors. It’s great to have a local hardware store with kind and knowledgeable people. I will definitely go here now rather than the big stores.”
“The number 1 place in Columbus or the surrounding area to purchase welding materials and supplies. Highly recommend them to anyone in need. The staff are extremely helpful and courteous.”
“We love our appliances from Fergusons. Beautiful selection! We ran into an issue with our Frigidare oven (4 years later) & the manager Julie was extremely helpful & kind. Highly recommend!”
“Just left the home depot in Columbus, GA. The staff in the paint section really took care of me. They spent time helping me in choices for staining my fence. Then they actually ordered it for me on line. A big thanks to Nick fair and Kat Welch.”
“We love HD. And this store is one of our favorites. The staff is helpful, the store is well stocked and clean. And, they are one of very few stores that still honor wounded veterans with their own parking spot.”
“I use CO2 in my freshwater planted aquarium to help grow my underwater plants. I want to keep my tank and just fill the tank I have with CO2. Is this only bottle exchange or can you fill my personal CO2 tank?”
“Good hardware store , some times is hard to find help there , too many walking around acting busy and when u ask they say I don't work in this area !
Good prices when they have clearance and specials”
“They mostly always have what I need is easy to find what you are looking for and check out quickly I prefer over lowes but each have there own unique items brands etc also each have better deals on certain products so shop around...only major problem i have is buying electrical wire having to wait because thief's make it bad for others but Columbus is 10x better at getting it than phenix city where good luck finding an employee even if they call one you could drive to this location and get it faster”
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“Neat place. Had all sorts of things I would not expect from a hardware store, like the various canned and jarred foods. Would rather come here than home depot because the workers are friendly, knowledgeable, and have way better customer service.”