The O'Reilly Auto Parts store in Columbus, GA, is known for its wide selection of parts, tools, and accessories, along with helpful store services like battery testing, wiper blade and bulb installation, and check engine light testing. Customers appreciate the friendly and knowledgeable staff, who go out of their way to assist. One employee was praised for his expertise, answering questions thoroughly and even walking out to the car to help with a part left in the store. Another staff member was highlighted for providing clear explanations about parts for older cars and offering valuable advice while ensuring customers felt confident in their purchases. Staff members like Tasha are recognized for their professional and knowledgeable customer service. Customers frequently mention that employees demonstrate a genuine desire to help, making the shopping experience positive and memorable. The store also offers quick and efficient service, as seen when an associate installed a battery in less than 30 minutes after a call to check availability. Overall, the store’s combination of good prices, helpful staff, and reliable services makes it a trusted place for auto parts and supplies, with many customers saying they will continue to return and recommend it to others.
