The AT&T Store in Conyers is highly praised for its friendly and helpful staff, clean environment, and efficient service. Customers appreciate that the employees are attentive to their needs, knowledgeable, and go above and beyond to assist. Many reviews highlight the excellent customer service, with staff greeting customers warmly and providing personalized assistance. One customer mentioned Jasmine, who helped with paying off a phone, transferring data, and showing how to use the new device, making their experience smooth and positive. Kirsten was also noted for being friendly and attentive. The store manager is appreciated for actively helping customers rather than passing them off to others, which results in quick and satisfactory service. Customers also value the helpfulness of staff in accessories and upgrades; for example, a staff member remembered a customer's name, quickly replaced a screen protector, and even assembled a car mount. The store offers a variety of devices, including phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible wireless plans, including no-contract prepaid options and unlimited data plans, all with nationwide 5G service at no extra cost. Overall, this store is recognized as a top location in Conyers for its helpful, courteous staff and efficient service, making it a preferred choice for customers seeking quality wireless service and device support.
Jasmine and Rikeya have excellent customer service. Thanks for the assistance
July 2024
The representative, Rakeya (not sure of the spelling), was very knowledgeable, helpful, amiable, and very patient as we dealt with issues with the old carrier I was leaving to switch over to AT&T. I highly recommend her and this location.
June 2024
Jasmine was very knowledgeable,respectful, and helpful with all the product. I would advise anyone to go see her.