Cricket Wireless Authorized Retailer is highly praised for its exceptional customer service. Customers frequently mention the helpful and knowledgeable staff, particularly highlighting employees like Alex, Avery, Ms. Mae, and Ms. Ginna. Alex is recognized for her patience, especially with senior citizens and those facing phone issues, and she effectively resolves problems with a friendly attitude. Avery is appreciated for being welcoming, respectful, and professional, even helping customers who had difficulty finding directions. The staff’s positive attitude and professionalism stand out, with many customers feeling valued and well taken care of. Ms. Mae is commended for her multitasking skills and excellent service, even during busy times. Ms. Ginna received praise for her helpfulness and positive energy when assisting with multiple phone purchases. Overall, the store offers a welcoming environment with staff dedicated to providing great customer service, making customers feel appreciated and satisfied with their experience.
Im from our of town and just so happened to pass by need to pay my bill and Brittany talked me into upgrading nice lady and store
October 2025
I visited here last week because I was searching for a new carrier to switch to and ladies of this Cricket store brought out excellent service!!! Their names are Brittany and Jorleeny and they were very welcoming and helpful to me!!!
October 2025
Was just here today and Jorleeny was one of the best employees there. Gave me great customer service was very kind and explained to me a lot of things I did not know about my service. Will be coming back. Great staff and thank you Jorleeny for your kindness.
