CVS in Covington is a mixed bag. While the parking lot and surrounding area are in poor condition with litter, the staff is described as very helpful and professional. Specifically, the pharmacy technician Rebecca, also known as Becky, is praised for her attentive and efficient service in ensuring customers receive their medications on time. The reviews suggest that the pharmacy itself generally provides good service, with a knowledgeable pharmacist, though one customer had a negative experience with a rude pharmacist. Overall, CVS is seen as a convenient location to obtain a wide range of products beyond just medications. Despite some issues, the pharmacy seems to be meeting the needs of most customers.
Pharmacy workers are genuinely rude. Pharmacist is always wonderful and gets prescriptions done quickly, but front of pharmacy staff is usually delivering horrible customer service.
January 2026
Front desk clerk was very polite and helpful in locating my item that was not on shelf, so he went upstairs and located it! Made me smile and he made my night! Thankful I didn’t have to drive to another CVS.
January 2026
This location must have a new manager. The entrance into the store inside is full of leaves and trash from the outside. The parking lot is just as bad with trash everywhere. Most of the store is so unorganized. Very sad!
