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10 AM - 8 PM
5340 Hwy 20 S Ste 10, Covington
Electronics
“Holly was an earth angle. Such a people person and very efficient. She has such a beautiful and caring spirit. I left with my difficult problem resolved and very very happy. Holly is a treasure employee”
“My husband saw a post on facebook marketplace for a dewalt saw. Can in to check it out, the tool looked like it was probably used twice and was only $95! That same tool is about &160-&200 retail which i thought was a pretty good deal. Really recommend stopping by!!”
10AM - 8PM
5127 U.S.278 Northwest, Covington
Electronics
“I had an excellent experience today thanks to Amber P. She was truly amazing from start to finish! Please management give her a raise! This type of customer service is rare these days and know it was appreciated!”
“I had such a great experience at the Covington Verizon store, thanks to Sharoia and Aaron!
I’ll be honest - I usually choose NOT to go inside a Verizon store because it always seems like it’s going to be a hassle. But this experience was completely different. The service was swift, easy, and most importantly, the way Sharoia and Aaron treated me and everyone else I watched come into the store was just wonderful.
From the moment I walked in, Sharoia greeted me with the most beautiful smile and such warm, welcoming energy. You could immediately tell she genuinely cared about making people feel welcome.
Aaron was equally awesome, helpful, attentive, knowledgeable, and genuinely caring. And he had a great sense of humor, which made the whole experience even better! He made what could have been another boring phone-store visit actually enjoyable. 😂
Customer service nowadays sometimes feels like an afterthought, and unfortunately, we’re getting more and more accustomed to accepting bad service as normal. That’s why I think it’s especially important to recognize people when they get it RIGHT.
In a world where everything seems to be harder than it needs to be sometimes, these two made something simple, pleasant, and actually made my day a little better. That matters.
Thank you, Aaron and Sharoia! Please know that your kindness, smiles, positive energy, humor, and the way you treat people ARE noticed and appreciated. Please don’t stop! ❤
You were both great, and because of you, I would absolutely visit this Verizon store again!”
“I absolutely love this furniture store this is my second time with them the staff is amazing they’re very helpful with whatever you may need and they also take their time to help resolve any issues you may have.”
Electronics
Electronics
Electronics
Electronics
Electronics
“My wife and I were at the Covington Cricket, we had a great experience with the attendant Miss Veronica. She very knowledgeable about the products and how to get our new phones up and running even though there were several problems with our previous carrier.Thank you Dale Willis.P.S. We also saved a good bit by switching to Cricket.”