“Muraad was very patient and took the time needed to help my mother transition to a new phone. We appreciate people who exhibit patience and genuine kindness. Thank you for making this transaction seamless!”
“I came in the store today with a broken phone, but Ron & Zeen really took care of me today. They let me know the promotion I had on my account to get a brand new tablet that is normally expensive. Great job. I recommend this story.”
“Sheamia I am so pleased with your performance she did not let me leave without purchasing 2 phones and protection I will be please to come bvb back a n.v d visit”
“great customer service!!! highly recommend! we went to another tmobile before on panola road and they treated us horribly! this store helped with no issues! job well done!”
“The staff was very nice and welcoming. They were able to get me some good deals since I've been a customer for 10 years and even got rid of some fees I was paying for from the last store I was use to shipping at. Thank you all for the great service Zee and Jerry and offering something to drink while we wait!!”
“Excellent service ! No stress, professional and timely, very nice customer service and clean waiting room. Very helpful for my next visit as well! Thank you both for your service I really appreciate it! Price was reasonable given today’s price increases on things. ?????”
“SHOUTOUT MUNIR HELPED ME TRANSFER MY NUMBER FROM MY BROKEN IPHONE XR TO MY IPHONE 14 MAX PRO THAT I HADNT HAD IN SERVICE FOR MONTHS ONLY FOR $25! MY MAN GOT ME RIGHT GO TO THIS LOCATION!”
“Fast and friendly service! It was my first time here, and they took the time to explain things I never would have known about. I really appreciate their help—thanks again!
Lowkey a hidden gem”
“Jasmine was so amazing and she helped me to switch from another carrier. She stayed with me through the whole long process and was very helpful. I'd recommend Jasmine and Carla both at this location!!!!!!!”
“I went and spoke with Naya she was amazing when I called to ask her a question she was so sweet over the phone I knew I was coming to see her and bought a new iPhone thanks Naya please anyone reading this go see her at 4421 glenwood Rd”
12 - 7:30PM
4525 Glenwood Rd Suite J3, Decatur
Electronics
“I was in the Glenwood Flea market looking to make some copies (print a page). Leia from this shop offered to do it. I cringed initially at paying $1.50 per color page. I guess we can all just blame the "covid clown show" for all the price increases.
Anyways she did it no problem. Just email docs to her. Glad to support a respectable, black owned business.”
“Good customer service really does MATTER!!!! My elderly father always seems to break his little flip phone and normally when he does we go to the Metro Store right across the street from The Westend Mall. But on the last couple of times when his phone broke we went somewhere else. And if it didn’t seemed like we were getting overcharged the service rep just came off rude. This time though when he broke his phone we went back to The Metro Store across from The WestEnd Mall. Wow what a difference,….. the service Rep Taliah was so nice, courteous, and why did it seem like we got the same phone but for half the price Lol. Ms Taliah bought me up to dates on some gas savings and restaurant savings I can receive on my phone plan and I got a free Samsung Tablet for my father so he can listen to his music. Thank you so much Ms Taliah!!!! Best customer service in The WestEnd and ATL for SURE!!”
“I’ve had many phone providers. T-Mobile has the best service. When traveling the US it’s been the most reliable service. No issues at all. Internet never gives me an issue now. Thanks T-Mobile.”
“Wizard Electronics is a lifesaver! Fixed my laptop in 1 day (others said it'd take a week). Fair prices, the tech explained everything clearly. My go-to repair spot now.”
“Awesome service Jo was really informative. She seemed like she may have been a little new. However, she went above and beyond. Her manager was very helpful as well.”
“These ladies had this location smelling wonderful, they had the best music playing, they were friendly and helpful and we chatted like old friends, best metro I’ve ever been to, hands down ?”
“Jimmy is amazing! I ordered a radio for my car and the wiring wasn’t compatible. Jimmy managed to figure out a way to make it work, which I’m very thankful for because it’s been difficult trying to find a replacement that actually fits where the previous radio was. I showed up without even calling assuming he would tell me I needed to order something else and to come back another time, but he made it work and had it installed in less than an hour. The price was great and he was super friendly. I would definitely recommend this place and Jimmy!”
“Kyle was awesome and helped me out. He was great to talk to. The new staff at this location has been great so far, the previous staff was horrible so I'm glad to see they have changed it up.”
“My sister and I had the pleasure of being serviced by Ms. Latrice Green. I was somewhat reluctant to go to this Iocation because of the negative reviews, but decided to give it a try since it was in my sister's neighborhood. I'm so glad we did. Ms. Green provided excellent customer service. My sister was transferring her service to Metro and the process took a while to complete, given several challenges that we experienced with AT&T. Through it all, Ms. Green remained calm and professional while assisting us as well as several customers who came into the store. Thank you, Ms. Green, for the excellent service that you provided.”
“The owner Tevin was absolutely awesome!! He repaired my iPhone within 5 mins! I was so amazed, he was very professional, wonderful customer service, and the pricing for repairs was great. I am truly grateful for his awesome work. This will be my go to for all my family phone repairs and accessories. Thank you so much ?”
11AM - 7PM
1980 Mt Zion Rd, Morrow
Electronics
“Customer service is good - for the most part - and the many years purchasing from them. I would suggest to a friend. However, don't purchase an extended warranty - it's not worth it.One incident, I was back and forth with Best Buy and the TV company. I lost, and it wasn't honored. Maybe it's my fault for not reading the fine print.”
“I was having a challenging day when I dropped my phone at work. I was greeted by a warm smile, Maria who explained the products and Jazmin who was very tech savvy. Their were very patient with me. As a senior they understood my frustration. Thank you guys for fixing the problem and your excellent customer service skills. Forest Park Cricket is the place to go for a warm and caring Cricket experience.”
“John handled my phone needs as a five star manager. His customer service was excellent and he took his time to help me through a tough situation of having lost a phone. He was patient and thorough. I personally believe this young man will be in senior leadership at some point. Great service!!!”
“I can't say enough about this place.I've been to plenty of pawn shops and never got this good of energy and this great of a service! I will definitely be coming back and referring friends!”
“Ms.Jessica has helped my family Christmas last year save funds switching over to cricket and also today helping my entire family on a family plan. I think yall should go check her out. Her energy, personality, confidence and niceness is very warming…. The way she breaks everything down and explains everything to you is awesome… thanks for helping me switch over… I’m looking forward to being wit Cricket Wireless for many many years to come.
One more thing she always have the phone you’ll need & looking for and if she don’t have it I promise you she’ll get it just to put smiles on her customers faces
Have a blessed day thank you again Jessica”
10AM - 9PM
6616 Tara Blvd Ste A, Jonesboro
Electronics
“Went in to switch carrier and the 2 ladies that helped my family and I were very nice. Made the process fast and easy. First time cricket customer thank you ladies!”
“I am from Florida and just discovered this place. How can I connect with a handbag and shoe supplier? I want to make a trip but want to know if there are online options until I can go?”
“I read reviews before visiting a place and these weren’t so great. Despite what the reviews say , The staff were very friendly and helpful. Most pawn shops turn young adults away thinking we’re all knuckle heads out here stealing trying to make quick cash , they seemed very interested innwhat i had to bring in even though it was close to closing time. They’ll always have my business”
“Wonderful! Professional! Briante was amazing and this is the best Tmobile I've ever visited. She explained everything and took her time. Highly recommended!!”
“It was impossible to use my phone dying over and over. Having my screen all cracked up but Sam fixed my phone to perfect condition in less than an hour. Definitely will be coming back ,Great service!”