Lou Sobh Kia is a family-owned business known for its award-winning customer experience. Reviews highlight fast, friendly, and professional service. Customers report great experiences with oil changes, tire rotations, and wheel alignments completed quickly. The sales process is consistently described as having no pressure, with staff who are kind, helpful, patient, and thorough in explaining vehicle specs and options. Employees are praised for listening to customer needs and being more focused on the individual's experience than on making a sale. The dealership offers a full line of new Kia vehicles and a large selection of high-quality pre-owned cars. Customers express strong loyalty, stating they will definitely return for service and sales.
I’ve always had quality service and excellent customer service from the Lou Sobb Kia service center.
January 2026
Excellent customer service!! Still am glad to be able take my car in for service even though it’s not near me (but it’s near my work place though) and it’s reasonably affordable for me!!! Thanks so much!!! And you always take the time to get me in quickly and effectively!!! Awesome!!!
January 2026
Very similar to Lou Sobh’s Honda dealership next door, the Kia dealer’s service is spot on! Professional, easy to work with, reasonably priced (a surprise compared to other dealerships) and got my car back to me in a timely fashion. I recommend them highly.