Lou Sobh Honda Service department offers a team of qualified service technicians ready to assist with various service needs, including oil changes, tire rotations, brake pads, and transmission issues. Customers appreciate the friendly and communicative staff, with many praising the professionalism of technicians like Matt and Jesse. The parts department also receives positive feedback, with quick and courteous service noted during visits. Although some customers wish for additional checks, like battery replacements for key fobs, the overall service quality remains high. Many find the dealership fair in both sales and service and express a willingness to return for future needs. Rashed Khan is highlighted for his patience and thoroughness, making the service experience pleasant and stress-free. Overall, Lou Sobh Honda Service stands out for its excellent customer service and knowledgeable staff.
Talin, aside from having the coolest name ever, really went the extra mile. We were on vacation and in a bind, and he ended up helping us out. I could text him, and he was always present for the intake of my vehicle.
September 2024
It’s great and quick response. Recently visited this service center for my Van service
August 2024
I like the service department, it is easy, they are friendly and very communicative. We dealt with Matt today and he was very professional. We have loved everything about this dealership