Sleep Number in Cumming, GA, is a business dedicated to improving sleep through customizable adjustable beds. Their mattresses allow partners to set each side to their preferred firmness, support, and pressure relief, providing deep, restful sleep. The Sleep Number® smart bed, equipped with SleepIQ™ technology, tracks and optimizes sleep for better rest. Customers can enhance their sleep experience with the exclusive Sleep Number® bedding collection, including cozy comforters and support pillows. Many customers praise the friendly and knowledgeable staff, especially highlighting a representative named Terri Lee for her genuine and helpful advice. Customers appreciated her expertise and the fun, engaging experience she provided. The store’s staff are described as welcoming, polite, and willing to spend time explaining options, demonstrating the features, and answering questions. Customers who have returned for multiple beds or upgraded their setups report high satisfaction, emphasizing the helpfulness of the staff and the improved sleep quality. However, some reviews mention issues with the repair process. One customer faced problems with technicians who quickly checked the remote but did not properly diagnose or fix the bed, resulting in delays and extra costs. Eventually, a helpful associate named Vickie assisted by showing how to check hoses and replace the pump, which fixed the problem and saved the customer time and money. Customers value the customer service, especially when staff take the time to offer detailed assistance and personalized solutions. Overall, Sleep Number in Cumming is known for its innovative beds, helpful staff, and focus on personalized sleep solutions, leading to satisfied customers and improved sleep experiences.
Let me just say that Terri Lee at the Cumming store was absolutely the best salesperson I have ever worked with! She is a wealth of knowledge about the Sleep Number mattresses! Terri Lee, thank you for not being pushy, and helping me make the best decision with my purchase!
March 2026
Terri was the most patient and kind salesperson. She explained every single mattress and she never ever pushed us to take a decision. We are very excited to get our new mattress. After years of having unhappy backs, we took the best decision.
February 2026
Vickie was terrific! She was so knowledgeable and helpful. Hoping our new bed is as wonderful as she is. Customer service 5 stars!
