Gerber Collision & Glass in Dallas at 1577 Charles Hardy Pkwy provides quality collision auto body repair services, backed by a National Lifetime Guarantee for as long as the vehicle is owned. They repair all makes and models and offer free written estimates. Customers appreciate that the staff is very kind, organized, and prompt in their service. The team is described as driven and attentive, ensuring vehicles are repaired accurately and look great after the work is done. Several reviews highlight the professionalism and thoroughness of the repair process, even if it takes some time, with one customer noting a wait of two months to retrieve their car. The work performed, such as replacing doors and fixing damage from accidents like deer incidents, is generally well done, making the cars look like new. Some customers experienced minor issues, such as calling the wrong contact or needing to return a car for adjustments, but overall, the quality of work and customer care are praised. The staff, including employees like Braxton and Jeff, are recognized for their care, empathy, and clear communication.
