Metro by T-Mobile receives reviews praising its helpful and friendly staff. Employees are noted for explaining plans and procedures very well, assisting with care, and providing good service. The store is described as having respectful and consistent staff who offer acceptable and affordable solutions. Specific instances highlight employees going above and beyond, providing extra attention and help out of kindness. Customers report feeling grateful and well taken care of during their visits.
At metro store the manager Leo deserves to be a director! He Rick's! I watched him multi task like no other with a room full of customer. I will remain a customer and recommend him to everyone bc he is so helpful knowledgeable and patient. Thank Leo u r great! Metro customer for 2 years!
July 2026
Leo, the person that helped us, he was very helpful and very patient. He helped my mom get a very good deal on a new phone and gave her several options to choose from. Very great customer service!
July 2026
Leo was extremely Helpful in assisting with all my needs and issues
