Merrell at the North Georgia Premium Outlets is known for its outstanding customer service, with several reviews highlighting the exceptional assistance provided by its staff. Customers have praised employees like Mack, Kyle, and Beth for their kindness, knowledge, and ability to understand individual needs, especially when it comes to finding the right shoes for specific foot requirements. Many shoppers noted the staff's approach of offering help without being pushy, creating a comfortable shopping environment. Visitors have reported successful experiences finding a variety of shoes, including running shoes, hiking boots, and sandals, often leaving with multiple pairs. The store is recognized for its wide selection, especially in larger and wider sizes, making it an ideal choice for those seeking comfortable footwear for active lifestyles. Customers have expressed their appreciation for the personal touch, with some staff members remembering past visits and preferences. Overall, Merrell is celebrated as a go-to destination for shoe shopping, where customers feel valued and supported in their quest for the perfect fit. The combination of knowledgeable staff and a diverse selection ensures a pleasant shopping experience, making many eager to return.
I went down to the store to try out the new Moab 3 shoes and the store folks couldn't be nicer. I didn't buy this time but i'll definitely go back and buy from them.
August 2023
I give my thanks to Shay for helping me find beautiful and supportive boots for me she was so incredibly generous and informative on perfect boots for my feetAnd I’m an amputee. Thank you Shay for the generous service and support.
August 2023
Good selection of shoes in various sizes and widths. Prices are ok.
