800 GA-400, Dawsonville GA 30534
“Title: Absolutely AMAZING Service from Mack & Kyle at Merrell North Georgia Premium Outlets! ⭐⭐⭐⭐⭐ Wow! Just had to share the incredible experience my partner and I had at the Merrell store in the North Georgia Premium Outlets, all thanks to two outstanding employees: Mack Corley and Kyle Barns. If you need help finding the perfect shoes, GO SEE THEM! We first came in about a month ago looking for running shoes. Both of us have tricky feet, especially my partner, and finding comfortable shoes is usually a struggle. Mack and Kyle were phenomenal. They weren't just trying to sell us shoes; they were incredibly kind, super patient, and really thought outside the box to understand our needs. We felt they genuinely cared about us being comfortable in the shoes long after leaving the store. Mack was fantastic – she truly listened as my partner described what didn't feel right in other shoes and, through her patience and understanding, found a pair that felt PERFECT. My partner had never experienced that level of comfort in shoes before! I also found running shoes that felt so good, I literally wore them right out of the store! Kyle is also incredibly knowledgeable, gave us great tips, and is just as friendly and helpful. We came back yesterday (Friday, May 2nd) and were so relieved to find Mack and Kyle working! (We'd stopped by once when they weren't there, and believe me, the difference in service was HUGE). We immediately felt taken care of again. This time I walked out with amazing lightweight, waterproof hiking shoes that feel great, plus some stylish, lightweight sandals. Seriously, the level of service from Mack and Kyle is exceptional and makes shoe shopping a pleasure instead of a chore. If you're at the outlets, definitely do yourself a favor, stop by Merrell, and ask for them. Thank you so much, Mack and Kyle - you guys are the best! Thank you! We’ll be back! Shahaf&Einav”
800 GA-400 Ste 825, Dawsonville GA 30534
“This is without a doubt my favorite clothing store to go….Most of my hoodies come from North Face and I refuse to buy any coat/jacket anywhere but here. My wife and son have adopted this same mindset too. Honestly though what does it is the prices, why would I ever buy a North Face item anywhere but here when the whole store is 60% off. My favorite item though is their backpacks…they are incredibly durable! Thank you NF for great customer service and even better prices!”
800 GA-400 Ste 1010, Dawsonville GA 30534
“My friends and I we went to the store and Jake and Gg there helped us to choose somes sneakers, to find the size and the right fit. They’re both have an amazing vibes.”
800 GA-400 Ste 120, Dawsonville GA 30534
“This young man (Kale) was very helpful. He was attentive and had good customer service. There was an issue with my debit card. He was patient while I resolved it. I brought two pairs of shoes.”
800 Georgia 400 South Suite 735, Dawsonville GA 30534
“Kip was AMAZING!! He helped us so much! We were probably the most complicated customers. Changed shoe sizes at least 5 times! The options here was great with such great deals! Kip was so helpful and can’t wait to come shop here again!”
North Georgia Premium Outlets 800 Highway 400 South, 800 GA-400, Dawsonville GA 30534
“I had an excellent experience at the Johnston & Murphy store in Dawsonville, thanks to two outstanding sales professionals, Cassandra Valdez and Michael Jenkins. From the moment I walked in, they created a welcoming and professional atmosphere that made the shopping experience both comfortable and enjoyable. Cassandra was incredibly knowledgeable about the product line and took the time to understand exactly what I was looking for. Whether it was dress shoes, casual shoes, polos, or quarter zips, she offered thoughtful recommendations and explained the differences in fit, materials, and style in a way that was easy to understand. Her attention to detail and genuine enthusiasm for helping customers really stood out. Michael was equally impressive. He balanced professionalism with a friendly approach, making the entire process feel relaxed rather than like a sales pitch. He was quick to find sizes, offered honest opinions about fit and style, and made sure everything looked and felt right before I made a decision. His product knowledge—especially about the shoes and seasonal apparel—was clear. What really set this experience apart was how well Cassandra and Michael worked as a team. They were attentive without being pushy, knowledgeable without being overwhelming, and clearly took pride in providing great customer service. It’s refreshing to see people who truly enjoy helping customers find quality pieces that fit their style and needs. If you’re visiting the Johnston & Murphy store in Dawsonville for shoes, polos, or quarter zips, I highly recommend working with Cassandra Valdez and Michael Jenkins. Their professionalism, product knowledge, and genuine customer care make them a huge asset to the store.”
DAWSON MARKETPLACE, 136 Marketplace Pkwy SUITE 200, Dawsonville GA 30534
“I had to make a return on a pair of shoes because they were too big for my mom, and when I arrived at the store, I realized I didn’t have the receipt. I went to the front desk to see if they could help me and a sweet young lady tried her best to find the transaction by even taking all the transactions from the month of December and going through them to find my specific one. She was very diligent and patient with me and I appreciated it so much! We ended up not finding it (it was a cash transaction ?♀️ my fault.) but I swapped them out for another pair and she made sure to get my info into the system for next time. Amazing customer service!!”
800 GA-400 Suite 105, Dawsonville GA 30534
“As a girl dad who gets sent on missions to carters for new clothing line drops and Christmas shopping I must say the ladies who work in this store are second to none. The manager is always so helpful and makes sure I always end up with what I need if she can order it in or send me onto one of the other stores. After visiting 6 stores last Friday while searching for matching Pjs for the fam the Dawsonville and Buckhead locations were by far the nicest and had the best staff! Thank yall for making our Christmas Pj sets complete”
800 GA-400, Dawsonville GA 30534
“We found this location to have a great variety of options from which to choose, and a great sale when we visited. The best part of our visit was the customer service. We had no fewer than four employees check on us to make sure we were finding what we were looking for. They were friendly and genuinely interested in helping. Jenene was highly invested in our shopping experience. She helped us look for harder to find items, made helpful suggestions, and made sure we took full advantage of the sale that day. In a time when customer service is not always a priority, these folks made us their priority and seemed to be having a good time while doing so. Really can’t say enough about how the people made the visit wonderful.”
800 GA-400 Suite 440, Dawsonville GA 30534
“Last weekend I had the most amazing experience at the WHBM at North GA Premium Outlets! The store was clean, organized, and packed with great deals. But most of all, the customer service here was outstanding. Ella and the other stylists were incredibly attentive and helped me find the perfect pieces (and I am not easy to please!). Can’t wait to show off my new outfits!!”
800 GA-400, Dawsonville GA 30534
“People here are very helpful. The selection of shoes can be overwhelming but in a good way. Vans always sending deals via email so you know you're getting value. Thanks Y'all!”
800 GA-400, Dawsonville GA 30534
“Mary was fantastic! She really helped me and my wife find the perfect crocs. She asked the right questions and helped us narrow it down. I’d give her more than 5stars if possible.”
800 GA-400 #465, Dawsonville GA 30534
“Macy and Meghan were the absolute best. So kind and helpful!!!! The kind of people you would want to be friends with, ya’know?? I live like an hour away, haven’t shopped at American Eagle in YEARS and I’m absolutely without a doubt coming back to see them and shop!!!”
800 Georgia 400 South Suite 985 Suite 985, Dawsonville GA 30534
“Love Clarks, love Zac and all the employees here are amazing. They honor our military too, and we appreciate it. Best boots I've ever had, and constant compliments. Sandals..amazing support.17 yrs on my feet as a flight attendant and Clark's saved me!!”
800 GA-400, Dawsonville GA 30534
“Super helpful and genuinely wonderful staff. I love Ann Taylor's. I got exactly what I wanted in one trip. Thank you so much to the wonderful ladies who helped me this past weekend”
800 GA-400 Ste 900, Dawsonville GA 30534
“TLDR: Amazing customer service. Signed in as my wife but I stopped by earlier today to get a bunch of stuff and before I drove over I called ahead to make sure everything I wanted to buy qualified for the special they were running. They took the time to check it for me and ensured me it would be fine. Drove an hour over to them. Got what I needed, ordered more online with the manager (they still applied the special), realized I made a mistake on one of the in store items and swapped it for the proper size. So I have dealt with them every which way and dealt with four different employees plus one manager, all of them were super friendly and helpful. Great team!”
800 GA-400 Space 1050, Dawsonville GA 30534
“I genuinely cannot say enough wonderful things about this location. Every single visit is such an amazing experience, and I always leave feeling incredibly special and genuinely taken care of. I have never had a bad experience here. The entire team is warm, welcoming, attentive, and somehow manages to make every visit feel personal rather than simply transactional. Pam, Mason, Jasmine, and Armando are all absolutely wonderful and consistently make the store such a lovely place to visit. The level of service from this team is truly exceptional, and it is a huge part of why I continue coming back. I especially have to recognize Madelyn, who is truly incredible. She always goes above and beyond for me, remembers what I love, is incredibly thoughtful and attentive, and makes every experience feel so personal. She has a way of making me feel genuinely special every single time I visit, and I always know I am in the best hands with her. She is such a huge part of why I love shopping here.”
800 GA-400 Ste 830, Dawsonville GA 30534
“I always have a fantastic time when I shop at this specific location, the associates are always very kind and helpful. The store manager is also very very insightful and helpful and seems like he knows a lot about different types of shoes and which ones are the best.”
800 GA-400 Spc 380, Dawsonville GA 30534
“I visited the UGG outlet store in Dawsonville GA and was assisted by Marin and I can’t say enough about her professionalism, knowledge of your products and her outstanding customer service, she definitely receives 5-Stars from me, when I go back to your store I will definitely ask for her ???”
800 GA-400 Suite 1070, Dawsonville GA 30534
“This store is a great reflection of the Cole Haan Brand. Yes...this is an outlet store, however you receive the same customer service experience as the marquis retail stores. Always greeted the minute you walk in the store. A sales associate engages immediately. The management team of Ektu and Thomas have been at this store for years. My family LOVES getting merch from this store at bargain outlet prices.”
800 Georgia 400 S, Dawsonville GA 30534
“Charlie was really nice and helpful and went above and beyond. They helped us sign up for the loyalty program and helped us find a $10 off coupon! Originally, we were just looking for some plain converse, but ended up leaving with white high tops. I wanted black, but after trying on the white ones that Charlie brought out, i realized i liked white shoes more than i had thought ? i had some concerns about keeping them clean and white, but after showing us a shoe care kit and explaining how to use it, i felt good about the decision. I’m in love with my new shoes!”
800 GA-400 Suite 170, Dawsonville GA 30534
“This is a great outlet and you can get some really fantastic deals. My favorite is the final sale section. If you go in, ask for Erica. She gives phenomenal customer service and always helps me with whatever I need.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
Read the post
