Associated Credit Union is highly regarded for its excellent customer service and welcoming atmosphere. Customers praise the professionalism and friendliness of staff, particularly highlighting the management and tellers who go above and beyond. The branch features a private walk-up ATM accessible via debit card, providing a safe and comfortable environment for transactions. The staff is described as friendly and caring, with some reviews mentioning special touches like costumes worn by bankers, which brought joy and a positive experience during visits. Customers appreciate the quick and effective handling of issues such as account hacking, with the Fraud Department responding swiftly to resolve problems. Overall, the credit union has a long-standing reputation for caring service, making it a trusted choice for many clients who have recommended it to friends and family. Its inviting ambiance and dedicated staff contribute to a positive banking experience.
The staff has been wonderful and the parking is ok.
March 2024
Associated credit union is second to none. I was overwhelmed and impressed by their professionalism and customer service. Their ambiance there is very inviting and comfortable. And a special thanks to Ms Alette Battle. She was so professional and accommodating.
March 2024
They make you feel welcome and that they value your business nice atmosphere very courteous and patient employees
