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“Latrice was very helpful and knowledgeable. She was able to provide advice and great service extremely professional as well. Been banking here for over 10 years and this was the best experience I have ever had.”
“I have been banking at Associated CU for over 16 years and the ladies at Decatur location are always very perfossional. A special thanks to the branch manager Alette for assisting me with my loan. She was able to get me a lower rate.”
“PSFCU is a decent Credit Union. Clean environment, appears to be organized. A little busy though. May have some wait time, but does not take away from their overall rating. Management greets you, that's a plus.”
“I love Taniea H. She is an angel from heaven. Every time I go on she is a ray of sunshine. I had a very significant loss recently and she came out in the lobby to console me. She gave me a hug and gave me words of encouragement. I really appreciated that kind gesture. It really matters. Please give her compensation because she has earn payment. She has exceeded great customer service.
Amazing Human!!!!!!”
“The customer service is pretty good for the most part however, I do have an issue with how I cannot use the drive-through because I am not a member of Members First Credit Union I am a member of Justice Federal credit Union. The issue is that I have very bad arthritis in both of my knees and it would be a great help if I were able to actually use the drive-through. there have been a couple of occasions when I’ve tried to use it only to be turned away because I’m not a member. I don’t understand that.no one else is at the drive-through. so why not go ahead and help me .this makes no sense and only serves to make my day much more difficult.
You should change this policy.”
“It's my credit union and has been for years. I appreciate the small town intimacy. It's relational. If I have a problem, I can stop by and speak with the manager.”
“Phantayne Adkins at the Decatur branch is so dedicated and dependable. She provides excellent advice as a member consultant. She has a super personality. Professionalism was superb!”
“Quick tellers and a great location. If your a Georgias Own credit union member like me make sure to call Georgias Own to authorize access. Then you’ll be able to drive to Atlanta Postal and withdraw money because it’s a shared branch.”
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“Shere-ann Shirley at Credit Union 1 was super helpful with a very complex problem with my account. She took the time to understand the issues, provide me with options, and help me get things resolved. Could not be more pleased.”