New Balance Atlanta @ Toco Hills is known for its friendly and attentive customer service. Staff members like Mr. Brian, Mr. Brandon, Jashaun, and Jay provide helpful assistance, guiding customers with patience and detailed attention. The store is well stocked, clean, and welcoming. Customers appreciate the knowledgeable staff who help identify the right shoes, even using special machines to determine foot type. The store offers a variety of options, including wide and extra-wide shoes for both kids and adults. Many customers have positive experiences, noting that staff make shopping easy and enjoyable, and they look forward to returning for future purchases. Overall, the store provides a helpful, friendly environment with great service and a good selection of shoes.
Mr.Brian and Mr.Brandon had great customer service. They were customer friendly and were very attentive to detail. The customer service and communication is greatly appreciated. Thank you both
November 2025
Jalen Edwards did a phenomenal job! Give him a raise!
November 2025
I came in the store last week and got great customer service and help from Jashaun. Store was well stocked, clean and staff overall welcoming.
