O'Reilly Auto Parts store #1493 in Decatur, Georgia, offers a wide range of auto parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program with only a refundable deposit. Customers appreciate that the store consistently stocks the parts and tools they need, even passing other options on the way. The staff, especially a helpful associate named Andya, are praised for their excellent customer service and willingness to go above and beyond to assist customers. One customer had an issue with an oil cap that was forgotten after an oil change, but Nnaji quickly helped resolve the problem with great care. While most reviews are positive, some mention that staff could be more knowledgeable about certain questions, such as condensation inside headlights. Overall, the store is known for its reliable parts availability, helpful staff, and commitment to customer satisfaction, making it a trusted location for auto needs in the Decatur area.
I was in there for only 5 minutes. The gentleman that waited on me was very pleasant I wish I remembered his name. He went on the floor to get the part brought it back to me.l I was out quickly
April 2026
If you want to win put Mark in. Great guy manager and very knowledgeable. Great customer service.
November 2025
April is great at multi tasking and incredible customer service skills and still smiling the entire time