Publix Pharmacy at Shamrock Plaza is highly appreciated for its attentive and caring staff. The team, including pharmacy managers Cathy and Phylicia, are known for their professionalism and dedication. They take extra steps to ensure patient safety, such as verifying prescriptions to prevent harmful interactions and contacting doctors to get the correct medications. The staff is also willing to go the extra mile, such as calling corporate to resolve insurance issues and keeping customers updated throughout the process. Customers have praised the pharmacists for their helpfulness, with one describing Phylicia as a "LIFE SAVER." The pharmacy staff demonstrates a strong commitment to excellent service, attention to detail, and patient care. Overall, the team at Shamrock Plaza provides trustworthy, helpful, and friendly assistance, making it a reliable choice for pharmacy needs.
I initially gave the pharmacy a poor review. The pharmacy manager called me this morning and we discussed what happened on Saturday. She was very professional and apologized for the miscommunication. I appreciated her taking the time to do this.
July 2023
They are helpful. Compare to the other pharmacist I preferred Publix.
January 2023
Jessica the pharmacist was extremely helpful.She went out of the way to help us.I have never ever come across such a helpful pharmacist.I feel such staff should be promoted and given a bigger role to play.Publix is fortunate to have such staff.
