U-Haul Moving & Storage at Covington Hwy offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, and self-storage options. Customers appreciate the easy same-day reservations and flexibility with equipment. While some reviews mention issues like unexpected fees and truck conditions, the overall customer service is praised. Staff members are described as professional, knowledgeable, and friendly, making the moving experience smoother. Many customers highlight the helpfulness of the staff, especially one representative who turned a frustrating situation into a positive one. The location is noted for its cleanliness and ease of pick-up and drop-off. Overall, U-Haul at Covington Hwy is recommended for its excellent service and reliable equipment, making it a go-to choice for moving needs.
Everything was as advertised. Check out was smooth. Representative was very helpful.
July 2024
Best U-Haul location. The staff is always friendly and helpful- especially the manager! They always have everything you need and always make the moving process smoother. Will always use this location
June 2024
Enjoyed being able to call and make a same-day reservation along with the flexibility of optional equipment. Customer service was good and they were easy to work with!
