9AM - 5:30PM
650 Dekalb Industrial Way, Decatur“Lee was incredibly helpful and friendly! I rented my unit online, but he laid out the red carpet and showed me everything about the facility and my new unit. He is an amazing asset! Thanks for the great service.”
“Just purchased a storage and Ms.Taiwan was so helpful. She listed all of my options and made purchasing my first storage so smooth. Laquantis was helpful as well as she gathered all the things I needed to protect my things in storage ie boxes, tape, and furniture wrap. I would definitely do business with them again.”
“We moved our items to this storage facility because where we had it stored before they went up in rent $80 after about three months of renting. Life storage increase was about $15 for the initial increase. Much more reasonable. The facility is also very clean and well kept.”
9AM - 5:30PM
2595 Candler Rd, Decatur“Excellent and genuine customer service. Representative was very informative and knowledgeable about what was being sold to me. Storage space was very clean. I would definitely recommend this storage company to any person.”
“I needed to move to a storage unit quickly and they came through in a clutch! Nate Johnston was very helpful and definitely delivered excellent customer service and support during the process. I definitely recommend using this storage facility and ask for Nate!”
“Recently, my family ran into a bit of constraint which impacted payment. The Storage Manager Ben has been extremely understanding and flexible. Although not usual practice and policy- Ben was able to waive fees which was significant and brought down the cost. Not quite sure what he did to make it happen…but my family and I are extremely grateful. Thanks Ben.”
“I received some excellent service from Mrs Jackie and her crew I'm greeted with a smile every time I come and there always helpful when it comes to answering questions.”
9:30AM - 5PM
2940 N Decatur Rd, Decatur“Kiarin is the best at what she does and really cares about helping her customer and making sure they’re satisfied.I would recommend this location over any other storage company and be sure to speak to Kiarin.”
“Whenever I go to storage all the ladies are so nice and helpful. They take the time to care about what's taking place on the property. It's always clean, inside the office and the grounds stay clean as well.”
“I've rented from another location nearby in the distant past, and this experience surpassed the one in the past by far. Mikoya was EXCEPTIONAL! I did everything online, but when I went into the office, she gave me the run down about access, referrals, and was the shining star in the process. Thank you for having a very competent and gracious woman assisting customers in the office.”
“Seamless process from ordering my unit online to payment, to moving in and being the girl in the front office, I'm embarrassed that I can't remember her name, but it was a crazy day and the only smooth part of it was Metro Storage, and she was very helpful, professional and courteous. The size of the unit was perfect for my stuff, the guide really helps. Thank you”
“Great customer service, amazing staff easy and fast process, Gayle greats us with a smile & treats us like a family. She very helpful and knowledgeable. They offer many products at this location to make your move in or out smooth.”
9:30AM - 5PM
4343 Covington Hwy, Decatur“I had a great experience with the counter agent Brandon, he assisted me with swapping out my storage units . He was very courteous, knowledgeable and patient. I am very pleased with my experience today.”
9:30AM - 5PM
3748 Covington Hwy, Decatur“I was about to lose my valuables in an auction but Mike went above and beyond to help me. He was able to get my rent reduced. If you need a storage or help with your space, see Mike, he’s the best.”
9:30AM - 5PM
3687 Flat Shoals Rd, Decatur“ms.anetta is the truth, this is not one of those storages where they treat you any type of way. If you are anywhere on the east side and need storage, go here! I've been living in georgia my whole life, never had an experience like this. plus, i dont leave reviews but this one was worth it.”
“Update: I’m using Life Storage a 3rd time and everything is still as efficient and well run as before! I’m extremely grateful to be able to count on Frank’s ongoing professionalism and Life Storage’s dependability!Frank is awesome!! Facility is extremely clean and safe. So happy to have discovered this location. We actually had one unit for my sons then came back and rented a second unit for myself.”
9:30AM - 5PM
1504 Austin Dr, Decatur“Ms. Dora great customer service, friendly and helpful. She understood what I needed and made the service easier and faster. Thank you for making my day better and I was happy to make your day as well. Thank you so much ?”
9:30AM - 5PM
5038 Covington Hwy, Decatur“I love the service Ms. Catherine at 3748 Covington hwy Public Storage gave me. She was so kind and inviting. She also keeps you laughing and have you leaving with a smile and proud I made a decision to rent from Public Storage.”
“I’ve had a unit with SecurCare for two years.The facility itself is nice, clean, and provides me with the reassurance that my belongings are safe.My interactions with the staff members have been great. Any questions or issues I’ve had have been addressed in a timely, courteous manner, with the customer in mind.I would absolutely recommend SecurCare to anyone looking for storage in this area.”
9:30AM - 5PM
3375 N Druid Hills Rd, Decatur“Ms.Ro was very helpful at the public storage,allowing me to pay my bill...She was sweet and kind to me lets me know she's like that with every customer...Thanks Ms.Ro...”
“We left CubeSmart because the entry doors were constantly open, bathroom was absolutely disgusting, homeless walking around and we were told by the manager that there were breakins and flooding. So we quickly had to find another storage place as our house isn't going to be ready until Feb 2023. We drove around and came across Decatur Self Storage. Don't let the outside influence your decision to go in. We were greeted by Mike, an owner, who showed us around, showed us a unit, signed us up on the spot. Everything he told us - gate entry, building entry, security protocols was correct. We are happy to support a locally owned business who seems to care about their business.”
8:30AM - 5PM
3831 Redwing Cir, Decatur“Peaches was phenomenal! Very bright and relatable personality. We had a blast and shared a lot of laughs. She was thorough explaining the process and the expectations of the facility. 10 out of 10 would recommend ?”
“Sparkle answer all question I had asked she was very kind and generous with no attitude unlike the other one so when you go up there, ask for Sparkle thank you girl”
7AM - 7PM
4360 Covington Hwy, Decatur“I ain gon lie I was frustrated when I walked in I had being trying to get a U-Haul truck since 10:30 through a partner and the 1800 customer service wasn't really helpful. When we walked in JB immediately had a smile on her face and was very pleasant she immediately apologized for the troubles and said no worries she would get me taken care of. Moving in itself is already stressful but I really appreciate JB and the assistant manager for making the in store transaction very smooth. Everyone had great customer service and I really appreciate it.”
“Kevon is awesome! He helped me out on a last minute reservation after my movers canceled smh.. he made it so easy to transition to my new apartment! Really appreciate the hospitality and smooth process!!”
“Tyrone, Owner/Share Holder could not have been more accommodating, articulate, friendly, organized, respectful, prepared and timely.The whole process was as smooth as silk. His organization, preparation and anticipation was exceptional.We also went through Tyrone and his staff (also exceptional) to rent a storage unit.The unit is a value vs. other local businesses.Clean, excellent security, well lit, inside access and climate controlled.”
“This is a great and clean spot. Not only is it convenient to get to for us, the management is great to work with! Lee has helped me a number of times and I am glad we store there.”