The UPS Store #3819 in Decatur is a locally owned and operated business that offers a wide range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Located at the corner of Lawrenceville Hwy and N Druid Hills in Shamrock Plaza, it prides itself on excellent customer service. Customers consistently praise the staff for their quick and efficient service. Many reviews highlight the professionalism and kindness of the employees, particularly a staff member named Sergio, who is noted for his respectful demeanor and helpfulness. Visitors feel welcomed upon entering the store, with staff readily available to assist with various needs, such as package drop-offs and notarizations. Despite some negative reviews from other locations, this store has built a loyal customer base who appreciate the attentive service and expertise. Overall, The UPS Store #3819 is recognized for its friendly atmosphere and commitment to helping customers with their shipping and mailing needs.
Staff at the Shamrock Decatur location were great. Very helpful and seemed to genuinely care about people. I enjoyed my visit.
March 2025
Great customer service and it was very easy to find a UPS store.
December 2024
I use this store very often and have nothing but high praise and commendation for the staff. In my experience, they acquit themselves like true professionals on every occasion. Keep up the good work guys! 👍🏾
