Verizon's Douglasville store provides a range of mobile and 5G home internet services, with convenient options for in-store appointments and online orders. Customers appreciate the helpfulness of the staff, with several reviews highlighting the exceptional service provided by employees like Taylor, who made the trade-in process easy, and Danielle, who showed patience and support during technical issues. Many customers noted the friendly atmosphere, even when visiting close to closing time. However, there was a concern raised about a credit card issue that was not resolved in-store. Overall, the store is recognized for its knowledgeable and accommodating staff who strive to assist customers effectively.
Called for technical assistance and they helped me over the phone
July 2023
I’ve been trying to contact y’all for days to follow up on my application but the only number there is the one for verizon customers. Do you not have a store number ?
June 2023
I was told at this store that 2 of my credit cards were declined. I explained to them it was a problem with their system. They did not offer to call the credit card company to verify it. Luckily I had some cash to pay. I left that store and immediately used the same credit card at another store.
