“This store was heaven. From Japanese candies to snacks and cosmetics. It can be hard to find this variety of Japanese product and now there’s an additional stores absolutely loved it, but it is busy!”
“Have bought numerous good quality items from Costco. Most of the time their prices are lower than competitors. Also, on the few occasions I’ve had to return an item it’s absolutely no problem. They do often have long lines but are quite organized and the line moves quickly. At this time, I have no negative comments.”
9:30AM - 9:30PM
3675 Satellite Blvd, Duluth
Department Stores
“The store manager Kimberly is a jewel and I hope that the corporation as a whole appreciates her. I visited the store 5/15 and Kimberly assisted me with a return. She was very patient with me and the young lady who was assisting with my return. She worked well with her team and showed good leadership qualities during my time in the store. I hope she receives a raise or some sort of reward. Thank you!”
“Gwinnett Place Macy's was easy access, plenty of free parking. Not very many people downstairs, but the cologne section was very busy. Employees very friendly and helpful and even corrected a price error for me.”
9:30AM - 9:30PM
3675 Satellite Blvd, Duluth
Department Stores
“Marshalls is a haven for home decor enthusiasts and snack aficionados alike. The store offers great discounts on clearance items, making it easy to find treasures at unbeatable prices. I managed to snag a few items we've been eyeing at a steal. Plus, the cashier went above and beyond, expertly wrapping the delicate glassware. It's a shopping experience I'll gladly return to.”
“I’m not a fan of clothes shopping; however when it comes to Kohls? I can spend 3 hours in there. I don’t know what I’d do without Kohls; they have everything I can possibly need in life clothes wise; from underwear to dressy casual to athletic clothing. Full shoe dept. Kitchen & electronics; bath and bedding; (like a mini BB& B in a sense) jewelry…purses; perfumes; some locations have ULTA inside. I encourage ALL to please shop @ their local Kohls & let’s make sure we keep this dept. store open; we NEED Kohls… Men/women/ teen/ kid/ toddler/newborn…they have it all honestly…in this age with all of the on line shopping and all of our dept stores closing one by one, i love knowing o have the option to go on try on clothes (ordering and sending things back if it doesn’t fit? Leads me to say that Kohls is also an Amazon drop off location to return packages) Highly recommend downloading Kohls app; they always have a minimum of 10-20% off happening it seems (Google if you don’t see it on their homepage) Nike & Columbia & Adidas etc.. sometimes don’t apply; but they carry it all. Last tip? If you are looking for affordable Kids Bday gifts; Kohls ALWAYS carries Books and stuffed animals for $5 (charity) near register; they have so many to choose from! ♥️”
“Ronnie was good to work with. I purchased a mattress and had did my research on the website before coming in the store. Ronnie was very prompt and knowledgeable. He helped several customers at one time and got the job done .”
“Ross at Medlock Bridge is my go-to spot for those last-minute shopping runs. With their extended hours, it’s perfect for picking up whatever you need, even at odd times. The store is well-stocked with a variety of items, making it a convenient choice when you're in a pinch for the next day.
It’s a lifesaver for those who love affordable finds without compromising on quality.”
“Bryan in the service department was very helpful, answered all my questions and helped me with finding the proper sized tires for my truck! 10/10 would find him to help me again!”
“I love the prices on the wash clothes in the bundle pack. The staff has always been very helpful. But Management needs to make sure that it’s not just one person on the register. That is so frustrating.”
“I really enjoy going to Beauty Master in Duluth, GA. They normally carry all of the beauty supplies that I need at a reasonable price. They also sell, Prom Dresses for girls and Banquet dresses for women. They have an assortment of wigs and hair extensions at competitive prices.”
“Went there AFTER pickup side was closed. Front door guy said go to customer service and ask for managers. his name was Theo. Guy walks up when I'm asking for MGR. he inquired about my need. I told him I had a pickup and how do I get a refund...? He said if I come back in the am, I can get it. I said no I'm leaving town in the AM. He said he can go and see if he can find it. I waited for 10 minutes and VOILÀ ‼ He brought it out! BOB IS THE GREATEST‼‼‼ Thanks again‼”
“Large Costco in Duluth close to the highway with easy parking access. I visited just before the New Year on a weekday and it was crowded but I was in and out in no time, thanks to the easy layout and self checkout system. They had an employee assisting with transactions at self checkout which made each transaction go quickly. There were also two lines to exit the store although most people gravitated towards the longest. Keep your eyes open and don't follow the crowd because you may not need to wait in a line. I purchased a large bag of ceaser salad kit $8.99, everything was included. Salad was fresh and croutons were tasty. Located in fridge section close to bakery. Dungeness crabs (4) $22.38 and lobster tails (6) $41.73. Portions were large and meaty. You can find these items all year. I experienced excellent service and purchased all items on my list.”
“Wanted to Recognize the pharmacist at the Hendersonville, TN who went out of her way to help me with my dogs prescriptions. Bev the pharmacist was outstanding and went above and beyond helping me. Its great in itself I saved $100 on a monthly refill of two heart medicines but her service on top of this makes it worth a membership fee for sure .”
“If every business would use the customer service model of this company the world would be a better place. When I think of this company I use the 3 "P's" in this order... People, they are the kindest service people in retail, Product, constantly introducing new items at a, Price, the average person can afford. Obviously management got the memo, as a customer we have the power too shop any where. I had a SAMS card for several years, nothing wrong with SAMS, in my opinion they just are not COSTCO. I have had A COSTCO CARD for 5 years now, 2 years ago we upgraded to the next level card and as the manager promised it would pay for the membership and it has. Reason for the post is in the last year we have had 2 very interesting things we have watched develop. We shop 2 stores, Lawrenceville & Duluth (we call the mall store) 3-4 times a month. Lawrenceville last year in front of us was the RUDEST SHOPPER, she said it was her husbands card, and her credit card did not work, and it was in her opinion the stores fault. Honestly, this was one of those "YOU SHOULD BOW TO ME WAIT ON MY EVERY NEED" shopper was a JERK. The lady (I DO MEAN LADY) working the register and the man helping her were ROCK STARS. They slayed the DRAGON with service and kindness. They were so polite and did everything but pay for her purchase, and she stormed off. When I got up to the register after a long wait, I chose to wait to see what the DRAGON was up to. I looked at the LADY and stated HOW DARE YOU GIVE THAT PERSON SUCH GREAT SERVICE and we all laughed. DULUTH a very SENIOR CLASSY LADY was having issues with her credit card and she had (aprox $120.00 in grocery items) and only $65.00 in cash. I thought that she was going to cry, she kept apologizing. The Gentleman assisting and the cashier told her THIS IS NOT A PROBLEM, they apologized too those of us in line and turned their attention back to the Elderly Lady.. They asked what she was fixing for dinner, and rang that up, what's for tomorrow, they pulled that out and rang it up. They asked if there was anything else she would need for the next few days, and rang those items up. The register dude said that will give you a few days too get your credit card fixed. She offered to put the other items back and the assistant said "I GOT YOU, MY PLEASURE...SHE LEFT WITH HER DIGNITY IN TACT. I know I am a few years from being that lady. THIS goes way beyond customer service. This was KINDNESS and that is why I listed PEOPLE 1st. Great job, BETTER PEOPLE”
“It took 15 min to get checked in and there were only 2 customers ahead of me. Guy was too busy talking to the lady customer. However, the tire rotation and balance were done on a timely manner and they called to tell me that it was ready”
“Each row has 3 pumps. They have a sign, for each row, so you can tell if the pumps are occupied or open. Even though lines are usually long, they do move faster than locations with only 2 pumps per row.”