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“Simply the best! Reminds you of what going to a bank used to be like...personal contact with real people who know what they are doing, and the same friendly faces.”
“Hello,
I am writing this review about Mr. Willie Stephens, Assistant Branch Manager. He is really good at what he does. I have been coming to the Dunwoody Village location more, and he never disappoints. I have watched him run the whole bank by himself on occasion, and he knows his stuff. Additionally, I have witnessed him take care of the seniors with great care, concern, and courtesy. He is professional, empathetic, and a valuable employee. I hope you are taking good care of him. He deserves it.”
“I was going through some personal matters regarding a loss in the family. I appreciate their advice which helped with what came next. I truly thank the entire team for their patience and navigation during my tough times.”
“Probably the best Bank of America I’ve been to. Super fast and nice people. The rest are slow and rude. I’m guessing old reviews are from past management/ crew.”
“Just went to open a joint bank account and Monisha was extremely helpful and kind! She made us feel super welcome and comfortable and the process was very easy! No question was left unanswered and she walked us through step by step on using the app. 10/10 experience, would highly recommend this branch!”
“I came in very frustrated and left with a little more peace and understanding. The branch manager Coreen Brimm and Brenda were patient and accommodating. I appreciated it.”
“I have been a member of this branch for over a decade and Melissa V is by far one of the best client reps. She knows how to make a customer feel valued. She is also great at explaining all the benefits that the bank has to offer. Thanks for all your help.”
“I have had good experiences at other banks, but this new Chase branch has been incredibly servicing and supportive to my banking needs. I had to open up an estate account following the death of my father, and Ramona and the branch manager and all others I have dealt with have gone out of their way to help me. From on the phone to in person, Ramona is professional and has helped me in an extremely expedited way. There have been times where I have needed help to retrieve records quite quickly. This branch seems to bring on the individual friendly service. Yes, there have been occasions when I have had to wait, when the staff were busy. (If they were enjoying a break as a previous reviewer mention, it is because they needed it. They would never knowingly disregard a customer's time or needs.). So glad Chase opened up in this neighborhood location.”
“My neighborhood branch in Norcross Ga when I get to ATM you can't make any deposit. I was recommended to me by Norcross branch try Dunwoody Branch they accept deposit ATM. I get to branch after business hours to make deposit of $200 cash. I put my card in ATM, pin # ,select deposit , ask cash or check? Cash continue ready I put $200 of $20's. ATM state can't accept bills give funds back $180 keep $20 & retAin my debit card for security purposes. I call customer service no help . But I went into bank business hour I'm happy the branch manager”
“Rachel is a fantastic teller, I haven't been inside this branch in years. I had to go in the other day and had a great conversation with Rachel, it was almost nostalgic at how great banks used to be with customer service.”
“A few months ago, my former apartment gave me a narrow window of time to get them a cashier’s check while I was moving out. I was informed that my roommate and I had one day to get the check to them and was in a panic, calling up various Synovus branches to see if they’d be able to help me during my lunch break. Susan made the whole process much easier and worked hard to get me everything I needed as quickly and efficiently as possible. Her kind demeanor was a huge comfort during a stressful time. Thank you, Susan!”
“Worked with Sarah H with some banking needs. Was extremely helpful, thorough, and fast which was greatly appreciated. Would return specifically to this branch just to work with her again.”
“I went into the Dunwoody branch and I was impressed by the manager, Denise. She very professional, pleasant, and proficient in helping me with my financial needs.”
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“We are leaving the big banks and just started banking here. They have exceptional service and professional employees. This is how banks used to be. Special thanks to Eva and Shahzad. Craig and Libby Passow”