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“I i’ve been coming here for so many years! I came before it was Ameris Bank and I think maybe before it was lion bank! Cheryl is awesome and Bert always saves me.”
“Josiah is really kind and also works very fast. He gets you in and out while also providing amazing customer service. Very nice guy and I had a pleasant experience here!!!”
“I was going through some personal matters regarding a loss in the family. I appreciate their advice which helped with what came next. I truly thank the entire team for their patience and navigation during my tough times.”
“Probably the best Bank of America I’ve been to. Super fast and nice people. The rest are slow and rude. I’m guessing old reviews are from past management/ crew.”
“Guys, this place is obviously amazing!
I went in a last minute and asking for a few papers, they still welcome me. They make the process so quick, just 10 or 15 minutes and we done. While I am waiting for them to bring me some paper, I have a chance to talk with banker Monisha, and she is actually a hidden gem. She has a lot of energy and knowledgable, and really communicative.
I barely rate for anything on Google, but I need to do it today because I was so impressed with this place service, and the best banker I have ever met - Monisha.
🫶”
“I came in very frustrated and left with a little more peace and understanding. The branch manager Coreen Brimm and Brenda were patient and accommodating. I appreciated it.”
“I have been a member of this branch for over a decade and Melissa V is by far one of the best client reps. She knows how to make a customer feel valued. She is also great at explaining all the benefits that the bank has to offer. Thanks for all your help.”
“I have had good experiences at other banks, but this new Chase branch has been incredibly servicing and supportive to my banking needs. I had to open up an estate account following the death of my father, and Ramona and the branch manager and all others I have dealt with have gone out of their way to help me. From on the phone to in person, Ramona is professional and has helped me in an extremely expedited way. There have been times where I have needed help to retrieve records quite quickly. This branch seems to bring on the individual friendly service. Yes, there have been occasions when I have had to wait, when the staff were busy. (If they were enjoying a break as a previous reviewer mention, it is because they needed it. They would never knowingly disregard a customer's time or needs.). So glad Chase opened up in this neighborhood location.”
“My neighborhood branch in Norcross Ga when I get to ATM you can't make any deposit. I was recommended to me by Norcross branch try Dunwoody Branch they accept deposit ATM. I get to branch after business hours to make deposit of $200 cash. I put my card in ATM, pin # ,select deposit , ask cash or check? Cash continue ready I put $200 of $20's. ATM state can't accept bills give funds back $180 keep $20 & retAin my debit card for security purposes. I call customer service no help . But I went into bank business hour I'm happy the branch manager”
“Rachel is a fantastic teller, I haven't been inside this branch in years. I had to go in the other day and had a great conversation with Rachel, it was almost nostalgic at how great banks used to be with customer service.”
“A few months ago, my former apartment gave me a narrow window of time to get them a cashier’s check while I was moving out. I was informed that my roommate and I had one day to get the check to them and was in a panic, calling up various Synovus branches to see if they’d be able to help me during my lunch break. Susan made the whole process much easier and worked hard to get me everything I needed as quickly and efficiently as possible. Her kind demeanor was a huge comfort during a stressful time. Thank you, Susan!”
“Worked with Sarah H with some banking needs. Was extremely helpful, thorough, and fast which was greatly appreciated. Would return specifically to this branch just to work with her again.”
“I went into the Dunwoody branch and I was impressed by the manager, Denise. She very professional, pleasant, and proficient in helping me with my financial needs.”
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“We are leaving the big banks and just started banking here. They have exceptional service and professional employees. This is how banks used to be. Special thanks to Eva and Shahzad. Craig and Libby Passow”