{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Kudos for Outstanding Customer Service from Mrs. Jackie Theme
I would like to take a moment to recognize Mrs. Jackie Theme for providing impeccable customer service at the branch located at 3012 Anvilblock Rd, Ellenwood, GA 30294.
During a previous visit to this location, my experience was unfortunately unpleasant and unwelcoming due to an interaction with a teller who was unkind and unfriendly. I had gone to the branch to make a payment on my car note through a shared branch and to open an account with Associated Credit Union. However, the teller’s rude demeanor left me so upset that I walked out without completing my transaction.
Because I was pressed for time and needed to make my car payment that same day, I reluctantly returned to the branch. I am truly grateful that Mrs. Jackie Theme was at the counter during my return visit. She provided exceptional, model-worthy customer service with outstanding professionalism, positive energy, and a warm spirit. She was very kind, took the time to speak with me, and politely asked clarifying questions to ensure everything was handled correctly.
Mrs. Jackie Theme completely restored my confidence in this branch, and her service deserves recognition. She was so great that I asked her for her name just so that I could provide a great review and giver the recognition that she deserves. Thank you for employing someone who truly understands the value of excellent customer care.
Sincerely,
Dr. B”
“I had a wonderful experience opening my bank account thanks to the kind and helpful Ms. Denise. She was very patient, professional, and made the entire process easy and stress-free. Excellent customer service—I truly appreciate the care and attention she provided. Thank you!”
“Camisha and Jasmine was very helpful they help reopen my account and also camisha help me do a line of credit application. They was excellent and had great customer service.Rogger please give them a raise”
8:30AM - 5:30PM
3859 Hwy 138 SE, Stockbridge
Banks
“Heights Finance helped me when I needed it and they did it fast. Kadesha was very professional and thorough with the application process. She explained everything with a smile and without making the process tedious. 10/10 would recommend! Go see Kadesha!”
“Sade was absolutely amazing. Her customer service is immaculate which is very hard to come by these days. Both accounts were opened! Thank you Sade! I recommend her!”
“I worked with Akeem today and he was awesome!! He was very knowledgeable about the different accounts and I was able to leave with a new checking account. Highly recommend.”
“I can honestly say I was given excellent service . Haleem provided great customer service and answered all my questions . Would highly recommend banking with Woodforest .”
“Superb service by Jazzlynn & Leslie.
I opened new account and I was assisted perfectly by both. My sincere gratitude to Jazzlyn and Leslie. The Peach Tree location excels in all services.,
Diana Korsak”
“I always come here. Bank with them and handle all the business work. Their service is great, always willing to help you. Miss Brenda is great and always welcoming.”
“I have happily been a member of Family First since 2012. I have always received great service and typically use FFCU for my loan needs. I recently leased a vehicle, which I regret, and tried to get out of the lease early on. I worked with Ms. Yolanda and she provided support and guidance. I listened to her recommendations and followed up a year later. Ms. Yolanda was still ready to support. I was able to buy out my lease with a cheaper monthly payment. We communicated via email and I went to the office to sign papers. The process was quick and easy with Ms. Yolanda communicating quickly and consistently throughout. Quick thanks to Ms. Kim for her kindness and support also. I recommend FFCU for your banking needs.”
“Antwonette was truly outstanding. After spending over a week speaking with several different banks and representatives about a very challenging situation, I was honestly feeling frustrated, discouraged, and unheard. Many of the people I spoke with were dismissive, impatient, or simply unwilling to take the time to understand the issue.
Antwonette completely changed that experience for me.
She was patient, professional, kind, and incredibly helpful from the very beginning. She actually listened — not just to respond, but to understand. She allowed me to explain the situation fully, asked the right questions, and was the only person who took the time to identify the best solution. Her customer service was exceptional, and she handled everything with such grace, empathy, and competence.
She was truly a godsend during a stressful situation. Antwonette represents exactly what excellent customer service should look like, and she deserves to be recognized for going above and beyond. I am very grateful for her help and cannot speak highly enough of her.”
8:30AM - 4PM
670 Metropolitan Pkwy SW, Atlanta
Banks
“Received quality customer service however it is a bank and can take a little time depending on needs. Kaya was a Great help!
The building itself needs to be updated. It absolutely needs a more modern look and better lighting.
I'm a new member as of today, so TBD about service going forward.”
“I've been with Ameris for about 6 years and never had a problem, they always provided clear and transparent communication, and would offer great suggestion, their in brakch customer service is excellent as well, I hope highly recommend this bank.”
8:30AM - 4PM
1135 Mt Zion Rd, Morrow
Banks
“Ms Virginia Arps is an amazing person. I have visited this place a million times and she has remained the same person. I really like seeing her smile and energy.”
“The customer service and response time is always exceptional. The branch manager Leonard, and the other members Zondra, and Brittany 🙂 are phenomenal as well. Thank you all for everything!
#TeamEastPoint”
9AM - 5PM
360 Corporate Center Court, Stockbridge
Banks
“Nathan Moore, and his team at Ameris Mortgage did an amazing job navigating the mortgage system to secure my mortgage. It was not an easy task, since I’m a self employed small business owner. But, they were able to help me provide everything necessary to make it happen. Thanks, Nathan & team!”
8:30AM - 4:30PM
2236 Mt Zion Rd, Jonesboro
Banks
“Staff at the Jonesboro location are amazing! They take care with each customer no matter how long it takes. That's unique in today's world! Please do not leave this community because that level of care is needed and respected. The LORD bless each of you.”
“They are ALL wonderful women there. ESPECIALLY Eugena she had amazing patience with me opening up my new account. Thanks uguys again 💜💜💜”
8:30AM - 4:30PM
5006 Mt Zion Pkwy, Stockbridge
Banks
“Every time I come to this branch everyone is helpful and polite. I've used the drive thru, the inside tellers, their notary services, all great. I had a scare a couple years ago when someone stole my identity and cleaned out my account and they made everything right. I've banked with them for years and intend to do so for many more. Thank you!”
9AM - 4:30PM
101 N Main St, Jonesboro
Banks
“I have been a customer of Heritage Bank for several years now, and I have consistently been impressed by the high level of service and attention to detail provided by the staff. The online banking platform is user-friendly and intuitive, making it easy to manage my accounts and conduct transactions. The bank also offers a wide range of competitively-priced financial products and services, such as savings accounts, loans, and credit cards. Overall, I am extremely satisfied with Heritage Bank and would highly recommend it to others.”
“The manager Shantrece is an excellent employee. She offered me all of the products and she turned my gloomy day into sunshine. She did her job. And spoke life into me. Many times, people never know what your going through, and she didn't, but she treated me with much kindness. She took her time with me, going over the accounts and what would suit me best. She is a great asset to the company. All of the other employees were very pleasant as well including the male banker and female tellar. I could not have asked for a better experience!”
8:30AM - 4:30PM
285 Center Pointe Pkwy, Stockbridge
Banks
“I strongly recommend Delta Community Credit Union as your mortgage lender! Rhonda was my loan officer, and she provided an honest and fair loan without any hidden traps. I’m really satisfied with their deal and the support I received throughout the process. They made everything smooth and transparent. Highly recommend!”
“I would like to give a huge thank you to Toya for making sure I was taken care of during a stressful situation. I experienced an issue with the ATM, but Toya reassured me every step of the way and took initiative to get things resolved quickly. She went above and beyond, accomplishing more than the CLAIMS AND FRAUD DEPARTMENT, and her dedication truly did not go unnoticed. She deserves all the recognition and appreciation.”
“The branch inside of Grady Health System is small but the service is always great. Located in the 2nd floor to the right.There's an ATM in the wall and it's always available.Check my pics and video for more info”
9AM - 5PM
7906 Tara Blvd, Jonesboro
Banks
“I finally closed the bank account for our little church, which closed its doors in 2021 after nearly 60 years of service to the community. Linda made the process very simple and painless. She was genuine, warm, and caring - I cannot convey how much that helped ease the process.”
9AM - 4:30PM
822 Main Street, Forest Park
Banks
“I've been to this branch several times and everyone is SO HELPFUL. I would totally recommend this bank and branch. Always go with the small banks over the big guys. WAY better service.”
9AM - 4:30PM
850 Eagles Landing Parkway, Stockbridge
Banks
“I have had a love/hate with this bank over the years. Most of the time I love them but they closed the branch closest to me due to road construction and have made no effort to reopen a branch in McDonough. I need a new debit card to replace my damaged one. Other than physically going to the branch in Stockbridge, there is no way to get one. You have to call but the head office says it takes 10 business days so if you want something different go to the local branch. Tried to call the local branch but the mailbox is full and no one answers the phone. Pretty bad look.
Update: I just had Stacy call me from the local branch. Very sweet lady and she explained what happened with the mailbox and she worked my issue out for me. As I said before, most of the time I love this bank and Stacy came through for them. Thank you so much.”
9AM - 4:30PM
830 Eagles Landing Parkway Suite 100, Stockbridge
Banks
“I love the staff at this bank, they are great every time! ❤️
Not sure about the bank itself, but because of their help and customer service.. I am staying a bit longer lol.”
“The APCU always provides loans at reasonable rates. They also have been our chosen credit union/bank for decades. We are very pleased with their quality of service, variety of offers, and overall business practices.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“My first experience with Ameris Bank was excellent! Opening a business account was a smooth and welcoming experience from start to finish. Nikkiya, the Branch Service Manager, was a true highlight. She was professional, knowledgeable, friendly, and made my business partners and I feel confident that we were making the right choice for our business. I truly appreciate her outstanding customer service and look forward to banking with Ameris Bank!”